Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. 7th Street in Steubenville, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Steubenville, OH or call us at (740) 282-7995.
Overall, customers praised the staff for being friendly, helpful, and going above and beyond to assist with their automotive needs.
Product Availability
Many customers noted that the store usually has the parts they need in stock, although there were some complaints about receiving the wrong parts.
Cleanliness and Organization
The store was frequently described as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor customer service, particularly during busy times or with specific employees.
Pricing Concerns
Some customers felt that prices were higher compared to competitors, but many appreciated the quality of service and product selection.
JJ
Jennifer Shields (Jen)
Nov 29, 2025
5.0
Very clean, organized n staff was very friendly
LM
Lynda Murray
Oct 28, 2025
5.0
This place is always busy . The young man that was helping me was very fast and helpful to get me checked out.
EP
Eric Ponx
Sep 17, 2025
5.0
I was 8hrs from home, I had a battery issue that needed to be resolved that evening. I located the closest store which happend to be store 1720 and I was able to make it about 40 min before closing. I asked if somebody can test my battery and Joey stepped in and said" I will handle it". He tested the battery and recommended the proper replacement. At 820pm an over 4hr drive back ro my hotel i was anxious about getting it installed. Joey was able to swap the battery and get me back on the road. While it might seem like an easy task the stress that was relieved of having not to worry was great. While standing inside waiting for Joey to swap the battery Bill was pleasant and talkative and was polite. These 2 guys were awesome and very helpful.
THANK YOI SO MUCH! JOEY AND BILL you guys are GREAT!!!!!
LM
Lei Wiley Mydske
Aug 15, 2025
5.0
The two employees working just before close this evening 8/15/25 saved us! My sister and I are traveling from out of town with our kids and her serpentine belt broke. They not only helped us, two people with zero mechanical knowledge, stay calm and let our girls hang out in their AC, and sold us the right part, but helped us find a very kind mechanic to fix it when we realized every auto shop in town was closed. In the anxiety of the night, I forgot to ask their names but they really did go above and beyond for us and it is so very appreciated. Give them a raise because they certainly deserve it!!!!