Enterprise Rent-A-Car

4.0
372 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

830 N Bechtle Ave, Springfield, OH
45504, United States
(937) 322-2900
https://www.enterprise.com/en/car-rental/locations/us/oh/springfield-3864.html
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About

Car Rental AgencyVan Rental
Need a rental car in Springfield, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springfield location today.

Location

Enterprise Rent-A-Car
830 N Bechtle Ave, Springfield, OH
45504, United States

Hours

Reviews

4.0
372 reviews
5 stars
237
4 stars
34
3 stars
24
2 stars
19
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, particularly at the Springfield location.

Efficiency

Several reviews highlighted the quick and easy rental process, with minimal waiting times for pick-up and drop-off.

Communication Issues

Customers frequently reported difficulties in reaching the location by phone, with long hold times and unresponsive service.

Vehicle Quality

While many rentals were noted as clean and in good condition, some customers experienced issues with vehicle cleanliness and maintenance.

Reservation Problems

There were multiple complaints about reservations not being honored or vehicles not being available upon arrival.
  • TD
    Toni DePalma
    3 days ago
    5.0
    We always rent from this Enterprise location and are very satisfied each time!
  • JE
    Judith Escalon
    Nov 13, 2025
    5.0
    Definitely will be back if I ever need a rental again. They went all the way to pick me up from the body shop where Ieft my car. Very professional....Aaron and Johnathan took their time in explaining things to me and helped me out when I had concerns. Very accommodating and worked with my insurance. Thank you
  • AT
    Alex Turner
    Nov 12, 2025
    5.0
    Easy! From the online reservation, phone from agent about 12 hours out just to confirm, car pickup and drop off everything was quick and easy!
  • SS
    Sherbery
    Nov 2, 2025
    5.0
    The representative in Springfield made things right. I shall rent here again.
  • DI
    Debbie Izer
    Oct 28, 2025
    5.0
    This Enterprise location is fabulous!!! They picked me up from the autobody shop right at the time promised. I had their rental car for 4 days, and when I returned it, they drove me back to the autobody shop to pick up my vehicle. Everyone was cordial, and there was no waiting! I highly recommend this Enterprise location!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield, OH?

Enterprise offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Springfield?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.