Need a rental car in Springfield, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springfield location today.
The staff is frequently praised for being friendly, professional, and helpful, contributing to a positive rental experience.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Vehicle Condition
While many customers received clean and well-maintained vehicles, some reported receiving cars with unpleasant odors or in poor condition.
Phone Support
Customers expressed frustration with long wait times and difficulty reaching staff by phone, indicating a need for improved communication.
AR
April Rice
5 days ago
5.0
Awesome service. Vehicle was exactly what we needed.
PR
Philip Rose
Jan 5, 2026
1.0
Horrible customer service. Been on hold for almost an hr and they never answer the phone. They all need fired. This is ridiculous im canceling and never again will never use this service again. These people are the worst
KF
Kimberly Fraley
Dec 23, 2025
5.0
All the employees were very polite and kind. Would highly recommend!
EJ
Ethan Jennings
Dec 20, 2025
5.0
Very helpful! Completely satisfied!
SP
Slacking Packing
Dec 19, 2025
5.0
Very friendly customer service! They were very helpful and the prices were cheaper than other places.