NTB-National Tire & Battery

4.4
396 reviews

About

Tire ShopBrake ShopAuto Body RepairAuto MaintenanceAuto Repair ShopOil Change Service StationCar Battery Store
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in South Euclid today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
3997 Mayfield Rd, South Euclid, OH
44121, United States

Hours

Reviews

4.4
396 reviews
5 stars
288
4 stars
43
3 stars
17
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Bridges received numerous accolades for his exceptional customer service, being described as professional, friendly, and attentive.

Efficiency

Many customers praised the quick and efficient service, often mentioning being in and out in a timely manner.

Professionalism

The staff, including technicians and managers, were frequently noted for their professionalism and knowledge.

Positive Experience

Overall, customers reported great experiences, highlighting the pleasant atmosphere and helpful staff.

Fair Pricing

Several reviews mentioned competitive and fair pricing, with staff working to accommodate customer budgets.
  • AL
    Aaliyah Lee
    Nov 16, 2025
    5.0
    Ridgis has great customer service. He truly made the environment feel safe and at home. He needs a pay raise!!!! He’s amazing at his job.
  • AR
    Abdul Rahmaan
    Nov 13, 2025
    1.0
    I was told first come first served, arrived at 7:40 am first customer there to replace air valve sensors on two tires, didn’t get my vehicle until 4:13 pm, the manager there was very rude and when I asked when my car get in he said it will be done today or I could get my keys and take my vehicle and this at around 3:15 pm and that’s when the guy who took me in the morning said no we’re about to pull your car in now. This is a horrible way to treat a customer, I hope that NTB takes a look at getting that manager better customer service training because he needs it
  • GC
    GD Cunha
    Nov 11, 2025
    5.0
    I had a really rough go trying to juggle fixing my car, working 12 hr shifts, and a new born. I had previously taken my car to a competitor who sat on it for five days without so much as looking at it. Ten minutes at NTB and Chad knew right away what I needed and when I could expect to get it back. Then, Bridges, that saint of a man, stayed late to make SURE I got my car back. I cannot thank either of these guys enough, they really did save the day.
  • LL
    Lisa
    Nov 10, 2025
    5.0
    Mr. Bridges , was very attentive to me when I walked into Ntb! I explained to Mr. Bridges, that I was here putting air in my front tire, but I could hear and it coming out & also can see the bubbles , because the ground was wet. He immediately came out & analyzed the tire, and seen that there was a piece of metal in tire. Advised me the amount and tires that they had ! I would like to say, that it was a pleasure & the customer service was outstanding . Lisa
  • SW
    Susan Wallace
    Nov 7, 2025
    1.0
    Beware of Chad I was visiting my sister. My brother, a mechanic, had checked my car thoroughly before my 1100-mile drive to Cleveland. After I arrived, one of the tires went flat in the driveway, so came to the store for a repair. Was told I needed new rear tires, my brother told me that was probably correct. I left the car with them and went off to an appointment, only to see afterwards that the tire shop had been blowing up my phone. They had mounted the tires, but had “discovered” that I needed a new bearing in one wheel and new struts. Called my brother… he said nope. They wanted to charge me thousands of dollars. I paid for the tires and left the next day, after being informed it was “not advisable” and I was taking my life in my hands. Not a whimper from the wheel bearing all the way back. They’ll rip you off in a heartbeat if you’re a woman and they think you’re stupid.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery offer?

NTB offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.

Where is NTB-National Tire & Battery located?

NTB is located at 3997 Mayfield Rd, South Euclid, OH 44121, USA.