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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(164 reviews)

Business Details

6050 Enterprise Pkwy, Solon, OH
44139, United States
(440) 248-2689
https://www.enterprise.com/en/car-rental/locations/us/oh/solon-3917.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Solon, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Solon location today.

Location

Enterprise Rent-A-Car
6050 Enterprise Pkwy, Solon, OH
44139, United States

Hours

Reviews

4.1
164 reviews
5 stars
101
4 stars
25
3 stars
10
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Cleanliness Issues

Several reviews mentioned that the rental cars were not clean, with reports of dirty interiors and unkempt vehicles.

Reservation Problems

Customers expressed frustration over issues with reservations, including receiving different vehicles than expected and lack of availability.

Mixed Experiences

While some customers had positive experiences, others reported poor service and unprofessional behavior from staff.
  • NM
    Nicholas Molley
    Jan 15, 2026
    4.0
    Local staff friendly and efficient. My only issue is they have been unable to provide a ride back to my home once I returned by rental car. The reason is inadequate staffing at the local office.
  • NB
    Nikki B.
    Jan 9, 2026
    1.0
    Disappointed.
  • NL
    Nashonda Lawrence
    Dec 30, 2025
    5.0
    Solon enterprise has amazing customer service and they handle my rental needs so I can be 100 percent satisfied and that’s important because being a daycare you may need to be accommodating and I have that with solon enterprise. I am glad I started using Solon enterprise for all my rental needs. I am unique Learning Center LLC Nashonda Lawrence
  • FB
    Flora Bocanegra
    Dec 6, 2025
    5.0
    Staff is very responsive . And the enterprise rent a car service is great. I highly recommended .
  • JJ
    Janie Jewett
    Nov 7, 2025
    5.0
    Can I just say how wonderful this Solon office Enterprise is? A few weeks back I was in town for a funeral and the enterprise rental from the airport was so dirty we couldn’t see out the windows. Stopped at the Solon enterprise office and they did a quick clean for me. Fast forward to today and I’m back in Solon to begin settling affairs. Rented another enterprise vehicle and drove from Colorado. Last night the tailgate latch would not latch. After several hours on the phone with enterprise roadside aide service (standing in the cold, dark on the side of a busy road) aaa showed up and said they needed to tow the vehicle. I asked what was happening with me and he shrugged. I sent him away and drove to the hotel with the lift gate open and the flasher on. At 8 am I was at the solon enterprise office asking for help and ZACK! The friendly and competent Angel ZACK saved the day and fixed it. So wonderful! Thank you Solon Enterprise for not only understanding what great customer service looks like but for having great common sense and a sense of responsibility about your brand. Highly recommend this office!!!!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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