Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Solon, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Solon location today.
Location
Hours
Reviews
4.1
160 reviews
5 stars
100
4 stars
23
3 stars
10
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Cleanliness
Several reviews highlighted issues with the cleanliness of rental vehicles, with complaints about dirty interiors and unkempt conditions.
Reservation Issues
Customers frequently experienced problems with reservations, including receiving the wrong vehicle or having their reservations changed without notice.
Staff Competence
While many customers appreciated the professionalism and efficiency of the staff, there were notable complaints about unprofessional behavior from management.
Overall Experience
The overall experience varied significantly, with some customers expressing high satisfaction and loyalty, while others reported frustration and vowed not to return.
- JJJanie JewettNov 7, 20255.0Can I just say how wonderful this Solon office Enterprise is? A few weeks back I was in town for a funeral and the enterprise rental from the airport was so dirty we couldn’t see out the windows. Stopped at the Solon enterprise office and they did a quick clean for me. Fast forward to today and I’m back in Solon to begin settling affairs. Rented another enterprise vehicle and drove from Colorado. Last night the tailgate latch would not latch. After several hours on the phone with enterprise roadside aide service (standing in the cold, dark on the side of a busy road) aaa showed up and said they needed to tow the vehicle. I asked what was happening with me and he shrugged. I sent him away and drove to the hotel with the lift gate open and the flasher on. At 8 am I was at the solon enterprise office asking for help and ZACK! The friendly and competent Angel ZACK saved the day and fixed it. So wonderful! Thank you Solon Enterprise for not only understanding what great customer service looks like but for having great common sense and a sense of responsibility about your brand. Highly recommend this office!!!!
- RFRobert FarleyOct 8, 20255.0Great store in Solon, great staff , very clean and friendly
- SGScott GrayOct 5, 20255.0The team always takes great care of me even though my schedule can make things difficult.
- KPKeith PaladinoSep 19, 20251.0Was given wrong information at the time of pickup, th3n the manager was rude and refused to help when I needed to act on that info. The manager could care less it was his people who gave the wrong info. Zero effort to help. Awful customer service. Go somewhere else.
- JBJoe BetasharonAug 15, 20255.0Rick B. , Zach and Malcom are Outstanding People. They picked me up at the House in Aurora, gave me a nice car-- and all of The Enterprise promises were delivered. (As you know-- many times when you get a rental car -- in can be like a root canal with no Anesthesia) These Gentleman made the experience enjoyable. These 3 should train the "Rental Car Industry" on how to do things "right." You would be a fool - if you don't contact these guys first for your rental car needs. Thanks Again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Solon, OH offer?
Enterprise in Solon offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in Solon, OH?
Enterprise is open Monday through Friday from 8:00 AM to 5:30 PM, and closed on Saturdays and Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Solon?
You can reserve your rental car via their website at https://www.enterprise.com/en/car-rental-locations/us/oh/solon-3917.html or by calling +14402482689.
What payment methods are accepted at Enterprise Rent-A-Car in Solon?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Solon offer airport pickup service?
Yes, Enterprise offers an airport pick-up service at the Solon location for customer convenience.
Does Enterprise Rent-A-Car in Solon offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
Which hotels are located near Enterprise Rent-A-Car in Solon, OH?
Nearby hotels include TownePlace Suites by Marriott Cleveland-Solon, Homewood Suites by Hilton Cleveland-Solon, and Hampton Inn Cleveland-Solon, convenient for customers needing accommodation.
What dining options are available near Enterprise Rent-A-Car in Solon?
Customers can enjoy nearby dining at Hunan Solon, a Chinese/Asian restaurant, Slam Jams Sports Bar & Grill, and fast food options like Taco Bell and KFC.
Are there any recreational or pet-related stores near Enterprise Rent-A-Car in Solon?
Yes, Cleveland Aquatic Gems, an aquatic pet store, is nearby for customers interested in pet supplies or aquatic hobbies.
What is the address and phone number for Enterprise Rent-A-Car in Solon, OH?
The Solon location is at 6050 Enterprise Pkwy, Solon, OH 44139. You can reach them by phone at +1 440-248-2689.