Business Details
About
Car WashExpress Wash Concepts
Home grown and operated, Clean Express Auto Wash is Greater Cleveland's newest, premier express car wash with 50+ locations and growing across Cleveland, Pittsburgh, Toledo and Detroit.
Clean’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in four options: Clean ($11), Clean-er ($16), Clean-est ($22), and the signature Clean-est Ultra + Ceramic ($26).
The Wash Smart Monthly Unlimited Wash Club, starting at just $22 a month per vehicle, offers unlimited car washes at any Clean Express or 130+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Location
Hours
Reviews
4.6
366 reviews
5 stars
287
4 stars
46
3 stars
16
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is frequently described as friendly, helpful, and attentive, with several customers highlighting individual employees for their exceptional service.
Wash Quality
While many customers appreciate the cleanliness of their cars, there are consistent complaints about the wash not being thorough enough, with specific areas often missed.
Membership Issues
Several reviews express frustration with the membership system, particularly regarding lane management and the perceived value of the membership compared to the service received.
Facility Features
Customers enjoy the availability of free vacuums and the convenience of the location, although some wish for additional features like towel drying options.
Damage Complaints
There are multiple reports of damage to vehicles during the wash process, with some customers feeling that the management does not take accountability for these incidents.
- SSScornJan 26, 20225.0New quick service, friendly crew.
- LMLawrence MSep 23, 20213.0Just the basic $7.00 wash. When I got home,,,, the entire back of my 2020 Toyota 4 runner SR5, was still dirty and not even touched. It rained the next day so I didn't take back.
- DADave AvenmargJun 1, 20215.0Cleans your vehicle very nice
Frequently Asked Questions About Clean Express Auto Wash - Solon
Does my Unlimited Wash Club Membership work at multiple locations?
Yes! You can use it at all of our locations, truly unlimited!
Can I use my Unlimited Wash Club Membership with multiple vehicles?
Your Unlimited Wash Club Membership is per vehicle and your tag cannot be shared.
When will I get charged for my Unlimited Wash Club Membership?
Your credit/debit card will be charged every 30 days from the day you sign-up.
How do I manage my Unlimited Wash Club Membership?
By visiting CleanExpressWash.com/unlimited & choosing “Manage Unlimited Wash Club Membership.”
I got a new vehicle, how do I transfer my Unlimited Wash Club tag?
You can get a new RFID tag at any location! Just let a team member know you purchased a new car and they can help you.
Can I cancel my Unlimited Wash Club Membership online?
Yes, by visiting CleanExpressWash.com/unlimited. Please have your RFID tag number available. Cancellation requests may take up to 5 days to process.
Will I receive a refund after canceling my Unlimited Wash Club Membership?
Upon cancellation, your Unlimited Wash Club Membership will remain active until your next bill date and you may continue to wash unlimited at all locations up until then. Refunds are not issued after membership cancellation.
What if I change my mind after cancelling my account?
Just pull up to the kiosk at any of our locations and you’ll be prompted to re-activate your account (if your RFID tag is still in place on your windshield). Current packages and pricing at the time of re-activation applies.
I drive for Uber, Lyft, Taxi, etc. Am I able to join the Unlimited Wash Club?
Absolutely! It’s encouraged that you wash frequently to keep your car clean, while shuffling others around.
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5″, and we cannot accept trucks with dual wheels or vehicles over 85″ wide. For the safety of our customers, team members and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
Can I use my Unlimited Wash Club Membership at different Clean Express locations?
Yes, the Unlimited Wash Club Membership is valid at all Clean Express locations, allowing truly unlimited washes across sites.
Is my Unlimited Wash Club Membership valid for multiple vehicles?
No, the membership is per vehicle and the RFID tag cannot be shared between vehicles.
When will I be billed for my Unlimited Wash Club Membership?
Your credit or debit card will be charged every 30 days from the day you sign up for the membership.
How can I manage my Unlimited Wash Club Membership?
You can manage your membership by visiting CleanExpressWash.com/unlimited and selecting 'Manage Unlimited Wash Club Membership.'
What vehicle types can Clean Express Auto Wash accommodate?
The wash accommodates vehicles up to 7’2" in height and 85" wide, with tire widths up to 13.5". Vehicles with bike, scooter, wheelchair, or utility racks cannot be washed.
What are the operating hours of Clean Express Auto Wash - Solon?
Open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Are there nearby dining options to visit before or after my car wash?
Yes, nearby places like Burger King, Wendy's, Pizza Hut, The Soup Pot, Boston Market, Chicago Deli, and Pulp Juice and Smoothie Bar offer various dining options you can enjoy.
Can I visit nearby banks or ATMs while at Clean Express Auto Wash - Solon?
Yes, there are several banking options close by including Ohio Savings Bank, Flagstar Bank, Bank of America Financial Center, and First National Bank along with their ATMs for your convenience.
Are there nearby fitness or health-related centers in Solon?
Yes, Fitness Serve and Jenny Craig Weight Loss Center are nearby if you'd like to combine your visit with health and fitness activities.
What makes Clean Express Auto Wash a premier choice in Greater Cleveland?
Clean Express Auto Wash offers fast, high-quality, and environmentally friendly car washes with 100% satisfaction guaranteed, featuring multiple wash options and a convenient monthly Unlimited Wash Club covering six states.