Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.
Product Availability
While many customers found the store well-stocked, some reported issues with parts not being available as advertised on the website.
Professionalism
Feedback highlighted a mix of professionalism among staff, with some employees receiving high praise while others were noted for poor attitudes and service.
Quick Service
Several reviews mentioned the efficiency of service, with quick installations and diagnostics being a common positive point.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude behavior and lack of assistance from certain employees.
JD
Jason Dozier
5 days ago
5.0
People are professional
PK
Patrick Kostalnick
Sep 3, 2025
5.0
Knowledgeable, quick, and friendly service!
TN
Tuan Nguyen
Aug 25, 2025
5.0
Tim is the man, I refuse to go to any autozone besides this one. Give Tim a raise, he deserves it.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Sheffield Village?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Sheffield Village?
It is located at 5291 Detroit Rd, Sheffield Village, OH 44054, USA.
What services does AutoZone Auto Parts offer?
They offer in-store pickup, same day delivery, curbside pickup, and in-store shopping services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at AutoZone Auto Parts in Sheffield Village?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can email customer.service@autozone.com or call the main phone number at +1 440-695-6040.
Does AutoZone Auto Parts have an online presence for shopping or information?
Yes, their website is https://www.autozone.com/locations/oh/sheffield-village/5291-detroit-rd.html and their Facebook page is https://www.facebook.com/1292096464139188.
What nearby grocery stores can I visit before or after shopping at AutoZone Auto Parts?
Giant Eagle supermarkets are nearby, providing convenient options for grocery and pharmacy needs.
Are there nearby automotive service centers close to AutoZone Auto Parts for vehicle repairs?
Yes, Quickchange oil change and automotive repair services are nearby to assist with vehicle maintenance after you shop at AutoZone.
What eateries are located near AutoZone Auto Parts for a meal option?
Donatos Pizza and Arby's fast food restaurants are nearby, perfect for grabbing a bite before or after your visit.