Business Details
About
Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Location
Hours
Frequently Asked Questions About Rivian Service Center
Where is the Rivian Service Center located?
The Rivian Service Center is located at 11935 Tramway Dr, Sharonville, OH 45241, USA.
What are the operating hours of the Rivian Service Center?
The service center is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
How can I book a service appointment at the Rivian Service Center?
Appointments can be made through the Rivian app by submitting a service issue, or by calling the 24/7 Rivian Service Support Team.
What amenities are available while waiting at the Rivian Service Center?
The waiting room offers Wi-Fi, water, and snacks for customer comfort.
Does Rivian offer vehicle demos or experiences at the service center?
Rivian encourages customers to check out their Rivian Spaces or book a demo drive through their website to experience vehicles in person.
Can I reach the Rivian Service Center by phone?
Yes, you can call the main phone number at +1 855-748-4265 or toll-free at +1 888-748-4261 for assistance.
Is there a mobile app to help manage Rivian vehicle service?
Yes, Rivian offers both Android and iOS apps to submit service issues and manage your vehicle.
Which nearby building supply stores can customers visit around the Rivian Service Center?
Nearby building supply stores include Hanes Geo Components and Tool House Incorporated, ideal for customers interested in local retail options.
Are there other automotive repair services near the Rivian Service Center?
Yes, nearby automotive service options include Legacy Maintenance Services, Jasper Engines & Transmissions, Machine Doctors, and Enthusiast Auto Body.
What nearby professional services are available if I need other home improvements while visiting the area?
Nearby professional services include Window Nation and Pure Windows & Doors for window installation, as well as Michael Lichtenberg and Sons Construction and Allied Technical Services for construction and contractor support.