Business Details
About
Auto Glass ShopWindshield RepairAuto Sunroof Shop
Our owner, Chip Wood, started in the auto business in 1976. Some of you may recognize Chip’s name - he is also the founder of Tire Discounters, the largest family-owned tire and automotive services retailer in the United States. Chip's Auto Glass started out as Tire Discounters Auto Glass, but hey, we're fixing auto glass and our owner's name is Chip. So we spun our own business name - Chip's Auto Glass! We look forward to serving you for your auto glass and ADAS needs with the level of service you expect and deserve.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
425 reviews
5 stars
397
4 stars
17
3 stars2
2 stars4
1 star5
What are people saying?
AI-generated from recent customer reviews
Speed of Service
Customers consistently praised the quick turnaround for repairs, often completed in under an hour.
Customer Service
The staff received high marks for being friendly, professional, and accommodating, with many customers highlighting positive interactions.
Pricing
Many reviews noted competitive pricing, with several customers mentioning that Chips Auto Glass offered better rates compared to other shops.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs, although there were a few isolated incidents of issues that required follow-up.
- TJTim Jurowski3 days ago5.0Chip’s Auto Glass was a fantastic choice. I requested a quote online. Someone texted me and provided me a breakdown of costs via text. I requested a formal quote to be sent to my email and it was in my inbox within 5 minutes. Was able to work with my schedule to get into the shop. When I arrived at the shop, the guy was friendly and professional and was waiting and ready to go for my appointment. I had my windshield replaced and ADAS recalibrated. I was fortunate they were done in 45-50 minutes (was quoted 90-120 minutes on the text). Finished product looks fantastic. Pricing was better than others that I received quotes on. The “big guy” in this industry wanted nearly $1k (without making an insurance claim). Chip’s was just over what my deductible would have been, so it became a no brainer for me. Would consider Chip’s again in a heartbeat, but hopefully I don’t get hit by rocks on the highway again.
- CKC KingJan 2, 20265.0Super fast service and a great price. They were able to work with my schedule to get me in and the replacement took less than an hour. The technician even thoroughly cleaned up the broken glass, which wasn’t expected. Very highly recommended
- GPGreg PellegriniDec 30, 20255.0Great service on a short notice . They made request and connection with insurance so uneventful
- LMLexi MeckesDec 19, 20255.0After calling around for quotes, Chips was the most reasonable by far. They were able to get me in quickly and had my windshield replaced promptly. The whole experience was smooth and stress-free. I would definitely recommend them!
- RCRyan CooperDec 15, 20255.0My car was broken into overnight and Chips Auto Glass was a huge help during a stressful situation. They were able to get me in quickly and completed the service fast. The work looks great and the price was very reasonable. Everyone I interacted with was friendly, professional, and trustworthy. Highly recommend Chips if you need auto glass work done.
Frequently Asked Questions About Chip's Auto Glass
Do I need to file an insurance claim?
No. In some cases, it is cheaper to have your glass repaired or replaced by paying cash or with your credit card. Want to use insurance? No problem! We work with all insurance providers. Feel free to call us with any additional questions or a free estimate at 1 (513) 252-2995
Do you offer mobile auto glass repair?
Yes! Our AGRSS Certified Technicians will come to your home or work.
When do I need to have my ADAS recalibrated?
If your vehicle is equipped with Advanced Driver Assist Systems (ADAS) like lane departure warning or adaptive cruise control, you will also need to have your vehicle's ADAS recalibrated when your windshield is replaced. Chip's Auto Glass can take care of it all.
What types of auto glass repair and replacement do you perform?
We can repair and replace auto glass for all makes and models. Our AGRSS experts can repair the windshield, back glass, front or rear door, side mirror, or sunroof/moonroof.
Will my insurance increase if I file a windshield claim?
It is not common for a windshield claim to increase insurance rate, but each insurance company is different.
How do I know if my windshield can be repaired?
If the crack is smaller than the size of a dollar bill, it is likely it can be repaired. Repairs will also depend on the location of the crack. If the crack is on the driver’s side and within their view, the windshield should be replaced.
Can I see a repair after it’s done?
Yes. Repairs are structural and are designed to ensure the crack does not deepen. A well-done repair will leave a small imperfection in the glass, which is why you should never perform a repair within the driver’s view.
How long does it take to replace a windshield?
Generally, it takes 2 hours for a windshield to be removed and installed.
Can I use my car as soon as a windshield is installed?
Driving after windshield installation depends on the type of adhesive that is used. Each adhesive has different dry times. A dry time defines the car’s safety to ride with that windshield, which must be secured. Top adhesives can dry in 30 minutes and other adhesives can take up to 24 hours. Dry time is crucial to rider safety and should always be followed.
Can I go through a carwash after I’ve had my windshield replaced?
The quality of adhesive used during a windshield replacement determines wait time prior to going through a car wash. Most adhesives will lead to a 24-48 hour wait before washing your vehicle.
Is an ADAS calibration required if my windshield is replaced?
Yes. All manufacturers require that the forward-facing camera be recalibrated if it has been moved or adjusted in any way upon windshield installation. This process generally takes an hour to recalibrate the car.
If my camera is not in the windshield, does the car still need to be calibrated.
Yes, the windshield is considered a lens and your manufacturer requires the eyesight system be recalibrated.
My sunroof is leaking. Does it have to replaced?
You should always bring your car to a glass expert identify the cause and location of the leak. In most cases, there is a drain tube that is clogged and needs to be freed of debris.
Do I have to call my insurance to get my windshield replaced?
No. You should choose the glass company of your desire, call them, and verify they have the correct credentials. This company can then help you file the claim with your insurance.
If I have aftermarket tint and my windshield is getting replaced, will the glass company re-tint my windshield?
No. When a windshield is replaced, it comes in its original equipment specifications. The windshield will need to be re-tinted after the replacement.
If my car requires new glass, will the glass company come to me or do I need to go to the glass company?
Most reputable glass companies will have an on-going option to either visit their shop or have a mobile service come to you- whichever option is most convenient for you.
Do glass companies have certifications?
Yes. The Auto Glass Safety Council is the highest level of auto glass certification in the industry. Both technicians and companies can earn these certifications. A technician certification will be identified with a patch on their arm, reading AGRSS. A company will be identified as a registered member of the Auto Glass Safety Council.
Is a windshield considered part of the car’s structure?
Yes. A windshield is part of the car’s structure, and it holds up the roof of a vehicle during a rollover. If a car has a passenger side airbag, the airbag will deploy and hit the windshield first before protecting the passenger. Therefore, you should always have your windshield installed by a certified auto glass technician who understands the safety processes necessary to install the windshield.
What auto glass services does Chip's Auto Glass offer?
Chip's Auto Glass specializes in auto glass repair, replacement, and ADAS recalibration for all vehicle makes and models.
Can Chip's Auto Glass perform mobile auto glass repairs?
Yes, AGRSS certified technicians can provide mobile auto glass repair and replacement services at your home or workplace.
Does Chip's Auto Glass work with insurance companies?
Yes, they work with all insurance providers and can assist with filing claims for glass repair or replacement.
When is ADAS recalibration necessary?
ADAS recalibration is required when your vehicle's windshield is replaced, especially if it has features like lane departure warning or adaptive cruise control.
How long does it take to replace a windshield at Chip's Auto Glass?
Typically, windshield removal and installation takes about 2 hours.
What are Chip's Auto Glass operating hours?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does Chip's Auto Glass offer in-store and curbside pickup?
Yes, both in-store and curbside pickup services are available for your convenience.
Which payment methods does Chip's Auto Glass accept?
They accept American Express, Cash, Discover, Financing, MasterCard, and Visa.
Where is Chip's Auto Glass located and what nearby amenities are available?
Chip's Auto Glass is located at 11785 Lebanon Road, Sharonville, OH 45241. Nearby amenities include LibertyX Bitcoin ATM, Western Union money transfer services, and restaurants like El Rancho Grande and Waffle House, useful for customers waiting during service.
Are there convenient nearby locations for car-related services near Chip's Auto Glass?
Yes, Tire Discounters for tire and automotive repairs and U-Haul Neighborhood Dealer for truck rentals are nearby, helpful for additional vehicle needs.
What nearby options are available for customers if they need a place to stay?
Days Inn and Days Inn by Wyndham Sharonville hotels are close to Chip's Auto Glass, offering convenient lodging.