Pilot Travel Center

3.8
1414 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Seville, OH! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
8924 Lake Rd, Seville, OH
44273, United States

Hours

Reviews

3.8
1,414 reviews
5 stars
570
4 stars
382
3 stars
216
2 stars
95
1 star
151

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported dirty and poorly maintained showers and restrooms, with some stating they were unsanitary and not cleaned after use.

Customer Service

Feedback indicated a mix of experiences with staff, with some praising helpful employees while others reported rude or unhelpful interactions.

Facilities Condition

Many reviews highlighted the need for renovations, citing outdated and poorly maintained facilities, including small and cramped shower areas.

Parking Availability

Customers appreciated the ample parking space available at the location, noting it as a positive aspect.

Product Availability

Several reviews mentioned issues with product availability, including food options and cleanliness of food service areas.
  • BD
    Big Dogg
    2 days ago
    4.0
    Shower 5-worlds smallest shower. Location has an open restaurant space unoccupied for 7 years. Does have a subway 🤢 though.
  • CM
    Curtis Menne
    Dec 18, 2025
    1.0
    Opened the show I bought an it wasn’t cleaned. Even had the last customers towel in it. Video is after they cleaned it for me 🤢
  • LL
    Leslie_heath
    Dec 11, 2025
    1.0
    I tried to buy this headset before. The 210. They say it doesn't ring up with the $100 discount so it's full price. I said no. But they still keep this false advertisement there. It's misleading.
  • PP
    Pierre
    Nov 16, 2025
    1.0
    The Dirtiest and nasty showers i have seen 🤢🤢🤢
  • AN
    Aaron Nussbaum
    Oct 17, 2025
    1.0
    Stay far away from this gas station. My car overheated on the interstate was able to limp my car here and I go inside to buy coolant. I purchase the coolant (that was $21.99 which is about double from most places. I needed it so it's whatever.) walk out to my vehicle open the cap on the coolant and it's already opened and it's not coolant in the jug (wasn't putting a mystery fluid in my car) I suspected it was probably water. So I do what I think most people do in this situation and take it in to get a replacement. I was only out of the store for maybe 2 minutes and I take the coolant up to the register and told the cashier(who is the same one who just rang me out) that the coolant he just sold me was opened and I believed wasn't coolent and I wanted an unopened container. He proceeded to walk off without saying a word to me. So I'm standing there wondering what's going on and here comes the cashier and another person who I'm assuming is a manager. This other person asks me what's the problem and I explained to her what the problem is and she starts telling me I'm a liar and I'm trying to scam them and she's not refunding me anything and belittling me like I'm a piece of trash. And I tell her I'm not asking for the cash back I just want a replacement my car overheated and I need it get home and she can go look at the cameras and see that I clearly took the cap off seen it was opened and walked back to the store and she continues to tell me that I'm trying to scam them and if I want my money to call corporate she's not refunding me. Needless to say I had to buy another container of coolant from there because I needed it to get home. I just wanted to let people know how pilot treats costumers and to be wary that if you buy something from them don't expect a refund if something bad with the product and their managers have no problem calling customers names

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.