Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Rocky River.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
21114 Center Ridge Road, Rocky River, OH
44116, United States
Hours
Reviews
4.5
191 reviews
5 stars
158
4 stars
7
3 stars
4
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and knowledgeable staff, highlighting their willingness to explain services and provide assistance.
Efficiency
Several reviews noted quick service times, with many customers appreciating the fast oil changes and thorough checks performed.
Trustworthiness
Customers appreciated the honesty of the staff, particularly when they advised against unnecessary services, although some expressed concerns about upselling.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, including accusations of damage to vehicles and rude behavior from staff.
Pricing Concerns
Some customers felt the prices were high for services rendered, with a few mentioning unexpected charges or upselling tactics.
- BHBrandon Hernandez4 days ago5.0They treated me perfect
- BPBob PNov 8, 20255.0Received oil change and air filter change at a fair price. The CSR, Wesley, was pleasant and explained all the services avaiable to me. He aslo engaged in some small talk about good places to eat. A very nice young man.
- CMcynthia mikulaNov 4, 20255.0The entire team at the Rocky River Valvoline was very thorough. I felt that they took care of what my car needed without trying to upsell me things that weren't necessary at this time. I know what I'll need to pay attention to for the future
- BSBristol StoutNov 3, 20255.0Andrew at this location is the BEST! I am so glad he is manager now, he always does a great job every time I come in!
- STShelly TraphagenOct 28, 20255.0Gwen and team were very efficient, thorough and knowledgeable on performing all check list for my vehicle and with my oil change.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Rocky River provide?
Valvoline offers quick 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services including battery and air conditioning services.
Do I need to make an appointment to get an oil change at Valvoline Instant Oil Change?
No, appointments are not required; you can walk in for service.
What are the business hours for Valvoline Instant Oil Change in Rocky River?
The service center is open Monday to Friday from 8 AM to 7 PM, Saturday from 8 AM to 6 PM, and Sunday from 9 AM to 4 PM.
Is the Rocky River Valvoline location open on holidays?
No, this Valvoline location is closed on certain holidays including November 27, 2025, and December 25, 2025.
Where is Valvoline Instant Oil Change located in Rocky River?
It is located at 21114 Center Ridge Road, Rocky River, OH 44116.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What can I do nearby before or after my vehicle service at Valvoline in Rocky River?
You can enjoy a meal at Panda Express or Chipotle Mexican Grill, grab coffee at Caribou Coffee, or visit The Keith Gallery & Portrait Studio nearby.
How can I get to Valvoline Instant Oil Change using public transit?
You can use the Westgate Transit Center and RTA Westgate Transit Center bus stations located nearby for convenient access.
Are there any automotive-related businesses near Valvoline Instant Oil Change in Rocky River?
Yes, Firestone Complete Auto Care is nearby offering tire sales, repairs, and auto parts.
Is there a bank near Valvoline Instant Oil Change in Rocky River if I need banking services?
FirstMerit Bank is located close to Valvoline for your banking needs.