AutoZone Auto Parts

4.5
283 reviews
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Business Details

20412 Center Ridge Rd, Rocky River, OH
44116, United States
(216) 535-2700
https://www.autozone.com/locations/oh/rocky-river/20412-center-ridge-rd.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
20412 Center Ridge Rd, Rocky River, OH
44116, United States

Hours

Reviews

4.5
283 reviews
5 stars
206
4 stars
44
3 stars
12
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, particularly highlighting individuals like John S., Al, and Rick for their exceptional service.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers in finding the right parts and providing installation help.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service for tasks like battery replacements and part installations, often noting minimal wait times.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.
  • TT
    Tony
    Dec 23, 2025
    5.0
    John S helped me find new wipers and taught me how to install them. Great customer service. I will be back.
  • MS
    Mary Senger
    Dec 15, 2025
    5.0
    Great friendly service. Thank you John!
  • AA
    Alyssa
    Dec 11, 2025
    5.0
    I went in today and the two gentlemen working were so nice!! I came once for my car battery and the guy helping me was really patient. Then I came back just now for my boyfriend's light to be replaced on his car, and that guy was also very nice and helpful! Great staff at this location.
  • RB
    Robert Bardwell
    Dec 6, 2025
    5.0
    Amazing service, great help from the store manager with my battery testing and installation tonight
  • BC
    brian cabot
    Dec 4, 2025
    1.0
    I ordered a part online and then when I went to pick it up, it ended up not being the part I needed, and the assistant manager basically told me he’s not that kind of guy to be looking around for parts, All I needed him to do was look in the computer and look me up the correct part and this guy was seriously agitated. I’m not sure what happened right before I walked in, but this was the worst customer service experience I’ve ever had in my life.
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Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Rocky River?

The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 6:00 PM.

Does AutoZone Auto Parts offer same day delivery and in-store pickup?

Yes, they offer both in-store pickup and same day delivery services, including curbside pickup.