Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond Heights, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richmond Heights location today.
Location
Hours
Reviews
4.4
298 reviews
5 stars
220
4 stars
37
3 stars
9
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Rental Experience
Most customers report a smooth and efficient rental process, with quick check-in and easy vehicle pick-up and drop-off.
Communication Issues
Some customers experienced problems with communication regarding reservations, leading to frustration when vehicles were not available as expected.
Vehicle Condition
While many rentals were satisfactory, there were complaints about receiving vehicles in poor condition, including cleanliness and maintenance issues.
Location Challenges
The Richmond Heights location is noted for being small and sometimes busy, which can lead to longer wait times.
- JCje ciah cobbDec 18, 20255.0The staff members were so nice and helpful and willing to answer any questions I had.
- SKSue KarpDec 16, 20255.0Great service as usual!! We rent from Enterprise all the time! Never had a problem!
- RWRachelle WattsDec 14, 20255.0Everything went well and after I returned the rental car my deposit was refunded in my account within 2 days. Excellent customer service I'll give this experience 5 Star
- CBCassandra BarnettDec 11, 20255.0My experience was definitely a 10/10!! The representative I dealt with was Q. Q was very professional and knowledgeable. He was able to explain things to me in a way that I understood. I will definitely use this location again.
- PGP GNov 13, 20251.0Took an hour to get the vehicle. Only one person working. Don't recommend renting here until you have a bunch of time on your hands
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Richmond Heights offer?
Enterprise Rent-A-Car in Richmond Heights offers a wide range of vehicles for rent including cars, vans, and luxury cars, along with flexible rental options and airport pick-up service.
What are the operating hours of Enterprise Rent-A-Car in Richmond Heights?
Enterprise Rent-A-Car in Richmond Heights is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Enterprise Rent-A-Car in Richmond Heights?
You can contact Enterprise Rent-A-Car Richmond Heights by phone at +1 216-381-4100 or visit their website to make a reservation.
Where is Enterprise Rent-A-Car located in Richmond Heights?
Enterprise Rent-A-Car is located at 760 Richmond Rd, Richmond Heights, OH 44143, USA.
Does Enterprise Rent-A-Car in Richmond Heights accept credit cards and cash?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Are there any discounts or special offers available at Enterprise Rent-A-Car Richmond Heights?
Yes, they offer great weekend rates and discounts for active military members. You can check weekend specials on their website.
What other car rental agencies are nearby Enterprise Rent-A-Car in Richmond Heights?
Nearby car rental agencies include Alamo, which can be an alternative if Enterprise is fully booked or if you prefer a different rental option.
Which credit unions are close to Enterprise Rent-A-Car Richmond Heights?
Century Federal Credit Union and Cardinal Community Credit Union are located nearby, useful for customers needing financial services during their visit.
Where can I find pharmacies near Enterprise Rent-A-Car in Richmond Heights?
Nearby pharmacies include CVS Pharmacy, Walgreens, and a location at Wilson Mills Rd & Richmond Rd, convenient for picking up prescriptions or essentials before or after your rental.
Are there dining options near Enterprise Rent-A-Car in Richmond Heights?
Yes, you can visit Angela Mia Richmond for pizza or La Taqueria for Mexican cuisine, both located nearby for a meal before or after your rental experience.