Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Richmond Heights, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richmond Heights location today.
Location
Hours
Reviews
4.4
293 reviews
5 stars
215
4 stars
37
3 stars
9
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Richmond Heights location consistently received praise for their friendliness, professionalism, and willingness to help customers.
Rental Experience
Many customers reported smooth and efficient rental processes, with quick pick-up and drop-off times.
Vehicle Condition
While most vehicles were reported as clean and in good condition, there were isolated incidents of customers receiving cars with issues such as unpleasant odors and maintenance problems.
Communication Issues
Some customers experienced poor communication regarding reservations, leading to frustration when vehicles were not available as expected.
Location Convenience
The Richmond Heights location is appreciated for its proximity and ease of access, although some customers noted the parking situation could be improved.
- PGP GNov 13, 20251.0Took an hour to get the vehicle. Only one person working. Don't recommend renting here until you have a bunch of time on your hands
- HHHarmony HendersonNov 11, 20255.0I come here to rent almost once a month. Ryan and Chase are awesome! They Always provide great customer service!
- MTMike TyshOct 31, 20255.0Rented several times here and always had a good experience.
- MMMichelle McCombOct 24, 20255.0The staff were friendly and accommodating. Not to mention it's located in the neighborhood which eliminates having to go to the airport.
- RTRenee TaylorOct 21, 20253.0I've rented cars from this location because they are the closest to me. I hate pulling in and out of their parking lot. It's small and the credit union next door restricts most available parking spots. One time they rented me a car with 2 bulging tires that could've blown out at any time. I had to take the car to Firestone myself to get them replaced. I missed an entire half day of work. But at least I didn't have to pay for the tires. The good news is the staff are very friendly and helpful. They do try to over sell you stuff though. But, almost every time I call this location or any Enterprise- seems like, I get put on hold forever. Sometimes I give up and try later.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Richmond Heights offer?
Enterprise Rent-A-Car in Richmond Heights offers a wide range of vehicles for rent including cars, vans, and luxury cars, along with flexible rental options and airport pick-up service.
What are the operating hours of Enterprise Rent-A-Car in Richmond Heights?
Enterprise Rent-A-Car in Richmond Heights is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Enterprise Rent-A-Car in Richmond Heights?
You can contact Enterprise Rent-A-Car Richmond Heights by phone at +1 216-381-4100 or visit their website to make a reservation.
Where is Enterprise Rent-A-Car located in Richmond Heights?
Enterprise Rent-A-Car is located at 760 Richmond Rd, Richmond Heights, OH 44143, USA.
Does Enterprise Rent-A-Car in Richmond Heights accept credit cards and cash?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Are there any discounts or special offers available at Enterprise Rent-A-Car Richmond Heights?
Yes, they offer great weekend rates and discounts for active military members. You can check weekend specials on their website.
What other car rental agencies are nearby Enterprise Rent-A-Car in Richmond Heights?
Nearby car rental agencies include Alamo, which can be an alternative if Enterprise is fully booked or if you prefer a different rental option.
Which credit unions are close to Enterprise Rent-A-Car Richmond Heights?
Century Federal Credit Union and Cardinal Community Credit Union are located nearby, useful for customers needing financial services during their visit.
Where can I find pharmacies near Enterprise Rent-A-Car in Richmond Heights?
Nearby pharmacies include CVS Pharmacy, Walgreens, and a location at Wilson Mills Rd & Richmond Rd, convenient for picking up prescriptions or essentials before or after your rental.
Are there dining options near Enterprise Rent-A-Car in Richmond Heights?
Yes, you can visit Angela Mia Richmond for pizza or La Taqueria for Mexican cuisine, both located nearby for a meal before or after your rental experience.