Valvoline Instant Oil Change

Reviews

• OP

  O&L Photography

  Apr 19, 2026
  2.0
  My customer service experience was not good. " Welcome to Valvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew?
• TJ

  Toni J

  Apr 19, 2026
  3.0
  Ok experience the guy that was under my hood was a little woozy I had to tell him to put air in my tires which was crazy now as I think about it hopefully he did the fuel injection. When I pulled up he asked to go under the hood didnt tell me to turn my car off I waited a minute to see how long it was going to take for him to tell me to turn off my car. Some of these guys to realize some of us women know a lot and by me being a CDL trainer I was paying attention to a lot of the things he was doing.
• DH

  Denise Holzmeier

  Apr 14, 2026
  5.0
  Totally enjoyed the friendly and amazing service received at the Reynoldsburg Broad Street location on 4/14/26 @9am. Thanks so much to the Terrific Crew!
• PS

  Pierre Stancell

  Apr 12, 2026
  2.0
  The location did not have the correct oil for my car. Someone had to go to Autozone to pick up the oil for my car. The also didn't have the airfilter.
• NA

  Nancy Armstrong

  Apr 10, 2026
  5.0
  Excellent and exceptional service. Every member of the Valvoline team treated me as a most valued customer and with great kindness. Highly recommend!