Enterprise Rent-A-Car

4.0
590 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Reynoldsburg, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Reynoldsburg location today.

Location

Enterprise Rent-A-Car
6501 Tussing Rd, Reynoldsburg, OH
43068, United States

Hours

Reviews

4.0
590 reviews
5 stars
370
4 stars
70
3 stars
38
2 stars
29
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals who went above and beyond to assist.

Vehicle Cleanliness

Several reviews highlighted issues with the cleanliness of the rental vehicles, with some customers receiving cars that were dirty or had unpleasant odors.

Reservation Issues

There were multiple complaints regarding last-minute changes to reservations, including unavailability of booked vehicles and poor communication about these issues.

Pickup and Drop-off

Customers reported inconsistent experiences with pickup and drop-off times, with some expressing frustration over delays and lack of timely service.
  • JH
    Jeanette Hall
    5 days ago
    5.0
    Always impressed with the employees and their service at this location. 6051 Tussing Road Reynoldsburg, Ohio.
  • TL
    Theresa Leinweber
    Dec 30, 2025
    5.0
    Excellent experience at this location. Hat's off to service staff members Innis and Khala. Bright young adults with even brighter futures ahead!
  • KW
    Karen Wilson
    Dec 26, 2025
    5.0
    Enterprise on Tussing was wonderful to work with. After wrecking my car, they brought a spotless rental to the body shop when I dropped my car off. They picked it up at the body shop when my car was fixed. I had to extend the rental a few extra days. We did that over the phone with NO problems. They refunded my security deposit immediately along with a couple extra days I didn't need the rental. EVERYONE I dealt with was knowledgeable, professional, and pleasant. Very customer-oriented business, a rarity these days. Thanks to Enterprise!
  • RR
    Rag
    Dec 17, 2025
    1.0
    I’m deleting my old review and adding a new one. I booked a reservation three days ago and they called me on the day of the reservation, saying they couldn’t get me a car. They offered to give me a car tomorrow but it’s almost two weeks’ worth of a reservation. I don’t understand why they would spoil someone’s plans last minute.
  • NN
    Nika Nesby
    Dec 15, 2025
    2.0
    If this Enterprise location is meeting you for pickup set your appointment earlier because they will not be on time. They caused me to be late for work by not arriving at the agreed time. They should've gave a window so I could clear the delay with my employer. The gentleman that waited on me was professional and kind. Just work on that pickup time. Also the vehicle was disgusting. Extremely dirty spotted seats. I hope I only have to spend one day in this nasty vehicle.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Reynoldsburg, OH?

Enterprise Rent-A-Car in Reynoldsburg offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Reynoldsburg?

The Reynoldsburg location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and Sundays from 10:00 AM to 2:00 PM.