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AutoZone Auto Parts

4.3
(363 reviews)

Business Details

8167 E Broad St, Reynoldsburg, OH
43068, United States
(614) 751-4584
https://www.autozone.com/locations/oh/reynoldsburg/8167-e-broad-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Broad St. in Reynoldsburg, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Reynoldsburg, OH or call us at (614) 751-4584.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8167 E Broad St, Reynoldsburg, OH
43068, United States

Hours

Reviews

4.3
363 reviews
5 stars
234
4 stars
71
3 stars
23
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Adrian received numerous positive mentions for his helpfulness, friendliness, and knowledge, while other staff members were noted for their poor service and unprofessional behavior.

Inappropriate Behavior

There were serious complaints regarding inappropriate conduct from an employee named Kenny, which negatively impacted customer experiences.

Staffing Issues

Several reviews highlighted understaffing and long wait times, leading to chaotic service and dissatisfaction among customers.

Product Availability

Customers appreciated the availability of parts and the willingness of staff to assist with installations, although some reported issues with incorrect parts being provided.
  • RS
    Roland Street
    Feb 19, 2026
    1.0
    My girlfriend came in on 2-19 to get a new battery. Immediately employee Kenny came up to help her. He immediately started flirting with her and it very quickly crossed a line. At one point he had mentioned “she needed a spanking” as well as “what do I get for giving you 10% off”). This is absolutely inappropriate behavior towards customers much less a young woman. I will 100 percent be calling corporate tomorrow morning in hopes they handle this. My girlfriend should not be coming back home panicked and feeling terrible because an employee decided to be a pervert. Absolutely inexcusable behavior.
  • SS
    Samson
    Feb 9, 2026
    5.0
    Adrian was super helpful! came in for battery change and had the terminals cleaned up. There was corrosion and he explained the possible cause of it. Cleaned everything up.
  • SJ
    Shana Jade
    Feb 5, 2026
    1.0
    My friend went to this location to get a battery replacement. She went up to Kenny (autozone employee) and asked in English to have her battery tested. Kenny then speaks “Chinese” to her and then when she said she didn’t understand, asked her if she speaks Chinese or Korean and when she said no, asked what language she does speak, and she said English, the language she asked you the question in. Then he said multiple times that if she wanted him to change the batter she would have to give him $20 in CASH, when autozone offers batter replacement/installation as a free service. Very sketchy behavior, so beware!
  • NN
    Née Née
    Jan 18, 2026
    4.0
    Nice customer service at this location
  • AA
    Ays
    Jan 7, 2026
    5.0
    I came in to get a diagnostic scan and Adrian assisted me. I see he already has so many good mentions in these reviews and I got the amazing opportunity to experience why. He was so friendly, approachable and knowledgeable. I love coming across great wholesome customer service like Adrian’s because it is truly rare and stands out in the world we are currently living in. Having a check engine light on is stressful enough and he was definitely the silver lining in this situation. And FYI it was just my O2 sensor and my light went off on its own today( I think the cold weather was giving false readings, hopefully!). Thank you so much Adrian for your help!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Reynoldsburg, OH?

AutoZone Auto Parts in Reynoldsburg is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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