Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone East Broad St. in Reynoldsburg, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Reynoldsburg, OH or call us at (614) 751-4584.
Adrian received numerous positive mentions for his helpfulness, friendliness, and knowledge, while other staff members were noted for their poor service and unprofessional behavior.
Inappropriate Behavior
There were serious complaints regarding inappropriate conduct from an employee named Kenny, which negatively impacted customer experiences.
Staffing Issues
Several reviews highlighted understaffing and long wait times, leading to chaotic service and dissatisfaction among customers.
Product Availability
Customers appreciated the availability of parts and the willingness of staff to assist with installations, although some reported issues with incorrect parts being provided.
RS
Roland Street
Feb 19, 2026
1.0
My girlfriend came in on 2-19 to get a new battery. Immediately employee Kenny came up to help her. He immediately started flirting with her and it very quickly crossed a line. At one point he had mentioned “she needed a spanking” as well as “what do I get for giving you 10% off”). This is absolutely inappropriate behavior towards customers much less a young woman. I will 100 percent be calling corporate tomorrow morning in hopes they handle this. My girlfriend should not be coming back home panicked and feeling terrible because an employee decided to be a pervert. Absolutely inexcusable behavior.
SS
Samson
Feb 9, 2026
5.0
Adrian was super helpful! came in for battery change and had the terminals cleaned up. There was corrosion and he explained the possible cause of it. Cleaned everything up.
SJ
Shana Jade
Feb 5, 2026
1.0
My friend went to this location to get a battery replacement. She went up to Kenny (autozone employee) and asked in English to have her battery tested. Kenny then speaks “Chinese” to her and then when she said she didn’t understand, asked her if she speaks Chinese or Korean and when she said no, asked what language she does speak, and she said English, the language she asked you the question in.
Then he said multiple times that if she wanted him to change the batter she would have to give him $20 in CASH, when autozone offers batter replacement/installation as a free service.
Very sketchy behavior, so beware!
NN
Née Née
Jan 18, 2026
4.0
Nice customer service at this location
AA
Ays
Jan 7, 2026
5.0
I came in to get a diagnostic scan and Adrian assisted me. I see he already has so many good mentions in these reviews and I got the amazing opportunity to experience why. He was so friendly, approachable and knowledgeable. I love coming across great wholesome customer service like Adrian’s because it is truly rare and stands out in the world we are currently living in. Having a check engine light on is stressful enough and he was definitely the silver lining in this situation. And FYI it was just my O2 sensor and my light went off on its own today( I think the cold weather was giving false readings, hopefully!). Thank you so much Adrian for your help!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Reynoldsburg, OH?
AutoZone Auto Parts in Reynoldsburg is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on East Broad Street?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
How can I contact AutoZone Auto Parts at Reynoldsburg for customer service?
You can call AutoZone Auto Parts at (614) 751-4584 or email customer.service@autozone.com for customer service.
Which popular automotive brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby places can I visit before or after shopping at AutoZone for automotive parts?
Nearby you can visit Tire Discounters for tire services, Valvoline Instant Oil Change for quick oil changes, and Moo Moo Express Car Wash for car washing.
Are there banking and financial services near AutoZone in Reynoldsburg?
Yes, there is a Chase bank nearby that offers ATM and financial services, convenient if you need to withdraw cash or handle banking during your visit.
Where can I get a coffee or a quick meal near AutoZone on East Broad Street?
Nearby options include Starbucks for coffee, Panda Express for Chinese fast food, and Marco's Pizza for Italian cuisine, perfect for a break before or after your visit.
Does AutoZone Auto Parts in Reynoldsburg have a website where I can shop or find more information?
Yes, their website is https://www.autozone.com/locations/oh/reynoldsburg/8167-e-broad-st.html where you can shop online or get more details.
Can I find other retail stores near AutoZone for varied shopping options?
Yes, nearby retail stores include PetSmart for pet supplies, Maurices and Torrid for clothing, and TJ Maxx for department store shopping.
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