Express Oil Change & Tire Engineers

4.9
692 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Portsmouth today.

Location

Express Oil Change & Tire Engineers
2402 Gallia St, Portsmouth, OH
45662, United States

Hours

Reviews

4.9
692 reviews
5 stars
661
4 stars
16
3 stars
4
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and professional, with many customers recommending specific technicians like Lloyd and PJ.

Efficiency

Customers appreciate the quick service and minimal wait times, often highlighting the fast turnaround for oil changes and other services.

Professionalism

Technicians are noted for their professionalism and knowledge, providing clear communication and thorough explanations of services.

Trustworthiness

Many reviews commend the honesty of the staff, particularly in not pushing unnecessary services, which builds customer trust.

Overall Experience

The majority of customers report positive experiences, with many expressing a desire to return for future services.
  • JH
    Jordan Holstein
    2 days ago
    1.0
    Absolutely ridiculous. Waited for an hour before I left. 4 cars came and went on each side before I left. Nobody communicated or tried to help me get to another quicker stall. Will never go here again.
  • CC
    Craig
    Nov 12, 2025
    1.0
    I had a front end alignment done to my work vehicle recently, as my old tires were wearing poorly. New tires were purchased and put on and an alignment was (supposedly) done. Mind you, my truck was on the rack less than 20-25 minutes. I questioned if the work was even done, and was assured that it was,and that the mechanic was fast. Now, approximately 3 weeks later, my tires are wearing the same as the old tires that were replaced. I took my vehicle back in and was informed that they DO NOT warrant/ guarantee their work and that they'll put it back on the rack for another $134 (plus tax) I don't feel they did the alignment the first time, why would I pay for them to not do it again. They asked if I had rotated my tires. Clearly, anyone could see that the tires are brand new and just put on. Not sure who would be rotating new tires that are 2 weeks old. Seriously? After calling other shops, I feel even more confident that the alignment was not completed. I'm glad other people have had favorable experiences, but this is unacceptable and I would not recommend this establishment to anyone and have conveyed this information to our company.
  • JW
    Joe Weaver
    Nov 11, 2025
    5.0
    Zack was very friendly and helpful and explained everything he was doing and recommended. Quick and affordable oil change.
  • AM
    Angie Mccleary
    Nov 6, 2025
    5.0
    Had oil change and the usual checks. All done in a timely manner. PJ was nice, polite and explained everything. The rest of the crew was quick professional and as far as I could tell doing all safety checks and procedures. See you next oil change...
  • CS
    Cecilia Sherman
    Nov 5, 2025
    5.0
    I have had nothing but great experiences with this crew. They have always been polite and even though they offer upgraded services, they are honest when things would be fine until the next visit. They are very thorough and always have done an excellent job. One time after an oil change I noticed there was oil leaking from the filter in my garage at home. I called, and they immediately sent someone to my home to correct the issue at no cost. It was a faulty filter, not lack of work on their part. I keep coming back and will continue to come back due to their quick and efficient work. I’ve had several different crew members, and all of them have been friendly and competent.

Frequently Asked Questions About Express Oil Change & Tire Engineers

What kind of automotive services does Express Oil Change & Tire Engineers in Portsmouth offer?

They offer a variety of services including oil changes, tire sales and repair, wheel alignment, brake services, battery replacement, vehicle maintenance, and more.

What are the operating hours for Express Oil Change & Tire Engineers in Portsmouth?

They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.