Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Portsmouth, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Portsmouth location today.
Location
Hours
Reviews
4.3
226 reviews
5 stars
168
4 stars
14
3 stars
9
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many highlighting specific employees for their exceptional service.
Vehicle Availability
Several customers reported issues with vehicle availability, including not receiving the car they reserved and being offered smaller or different vehicles than expected.
Cleanliness and Condition
While many customers noted that vehicles were clean and in good condition, some reported receiving cars that were not adequately cleaned or had maintenance issues.
Reservation Issues
Multiple reviews mentioned problems with reservations, including cars being given away despite prior bookings and lack of communication regarding availability.
Pricing Transparency
Some customers expressed dissatisfaction with unclear pricing, particularly regarding deposits and total rental costs, leading to feelings of being misled.
- MPMark PierceNov 3, 20255.0Great rental experience.
- TMtisha meadeOct 29, 20255.0Great group of young men working at the Portsmouth location. All were very polite & helpful. 1st car I picked up wasn’t what I expected, but they were able to get another one the next day!
- RVRebecca VanzandtOct 29, 20255.0Hands down the best customer service I’ve ever experienced. I have had to rent twice in the past month. Both times last minute emergencies. The entire staff was amazing, I can not stress that enough. Dealing with a family health crisis, I have been very stressed to say the least. Every single person that I have interacted with at this location went above and beyond to ensure that getting where I needed to go was NOT something that I had to worry about. Matt is genuine, kind, caring, and compassionate. I wish I knew the other guys names as well because every single person there exemplified these qualities. I can’t thank them enough.
- RVRebecca VanzandtOct 18, 20255.0Superb customer service and great vehicles! Couldn’t be happier! Matt was excellent and attentive. This was my first time renting a car and he made me comfortable and was happy to answer all of my questions!
- TSTyler SparksOct 13, 20255.0Ive used the Portsmouth branch several times and they are always great to talk to and very helpful every time! Definitely recommend renting a vehicle here if you ever need one!! Also decently priced so it doesn’t break the bank!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Portsmouth, OH offer?
Enterprise Rent-A-Car offers car rentals, including vans and luxury cars, with flexible rental options and airport pick-up service.
Where is Enterprise Rent-A-Car located in Portsmouth?
Enterprise Rent-A-Car is located at 1615 Chillicothe St, Portsmouth, OH 45662.
What are the operating hours of Enterprise Rent-A-Car in Portsmouth?
The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Portsmouth?
You can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/oh/portsmouth-6839.html
What payment methods are accepted at Enterprise Rent-A-Car in Portsmouth?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Portsmouth offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Portsmouth woman-owned?
Yes, this Enterprise location is owned by a woman.
Which nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car in Portsmouth?
You can visit Ollie's Burgers and BBQ, Buffalo Wild Wings, or Dairy Queen, all of which are close to Enterprise Rent-A-Car.
Are there nearby entertainment options close to Enterprise Rent-A-Car in Portsmouth?
Yes, Portsmouth Cinemas, a drive-in theater, and K.C. Electronics, which includes cinema services, are nearby for entertainment options.
What notable institutions are near Enterprise Rent-A-Car in Portsmouth for visitors or students?
Shawnee State University Center for International Programs and Activities is nearby, making this location convenient for university visitors and students.