Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Portsmouth, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Portsmouth location today.
Location
Hours
Reviews
4.3
232 reviews
5 stars
172
4 stars
15
3 stars
9
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several mentioning specific employees who provided exceptional service.
Vehicle Availability
There were multiple complaints about the unavailability of reserved vehicles, leading to frustration and disappointment for customers.
Cleanliness and Condition
While some customers noted that vehicles were clean and well-maintained, others reported receiving cars that were not properly cleaned or had mechanical issues.
Reservation Issues
Several reviews highlighted problems with the reservation process, including last-minute cancellations and lack of communication regarding vehicle availability.
- LRLynn RussellDec 31, 20251.0Will never use enterprise again
- ONOdessa NelsonDec 28, 20254.0This one was better than the one in Hillsboro Ohio
- LHlisa hoskinsDec 13, 20255.0Everyone was very nice and helpful. The cars we rented were nice and well kept. A very nice experience. We will be back next time we need to rent a car
- SSShawn SchererDec 5, 20255.0Very Helpful, Friendly Staff, Most Definitely will be Back!
- RVRebecca VanzandtOct 29, 20255.0Hands down the best customer service I’ve ever experienced. I have had to rent twice in the past month. Both times last minute emergencies. The entire staff was amazing, I can not stress that enough. Dealing with a family health crisis, I have been very stressed to say the least. Every single person that I have interacted with at this location went above and beyond to ensure that getting where I needed to go was NOT something that I had to worry about. Matt is genuine, kind, caring, and compassionate. I wish I knew the other guys names as well because every single person there exemplified these qualities. I can’t thank them enough.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Portsmouth, OH offer?
Enterprise Rent-A-Car offers car rentals, including vans and luxury cars, with flexible rental options and airport pick-up service.
Where is Enterprise Rent-A-Car located in Portsmouth?
Enterprise Rent-A-Car is located at 1615 Chillicothe St, Portsmouth, OH 45662.
What are the operating hours of Enterprise Rent-A-Car in Portsmouth?
The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Portsmouth?
You can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/oh/portsmouth-6839.html
What payment methods are accepted at Enterprise Rent-A-Car in Portsmouth?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Portsmouth offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Portsmouth woman-owned?
Yes, this Enterprise location is owned by a woman.
Which nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car in Portsmouth?
You can visit Ollie's Burgers and BBQ, Buffalo Wild Wings, or Dairy Queen, all of which are close to Enterprise Rent-A-Car.
Are there nearby entertainment options close to Enterprise Rent-A-Car in Portsmouth?
Yes, Portsmouth Cinemas, a drive-in theater, and K.C. Electronics, which includes cinema services, are nearby for entertainment options.
What notable institutions are near Enterprise Rent-A-Car in Portsmouth for visitors or students?
Shawnee State University Center for International Programs and Activities is nearby, making this location convenient for university visitors and students.