Enterprise Rent-A-Car

4.2
151 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pickerington, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pickerington location today.

Location

Enterprise Rent-A-Car
601 Hill Rd N, Pickerington, OH
43147, United States

Hours

Reviews

4.2
151 reviews
5 stars
104
4 stars
16
3 stars
5
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, others reported rude behavior and poor communication.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Vehicle Quality

The quality of vehicles varied; some customers received clean and well-maintained cars, while others reported issues with vehicle safety and cleanliness.

Efficiency

Many reviews highlighted the quick and efficient pick-up and drop-off processes, although some customers faced delays and frustrations.
  • NR
    Neel R
    Dec 24, 2025
    5.0
    I rented a vehicle from Enterprise yesterday for a one-way trip from Pickerington to Naperville and had an excellent experience. We drove a Chevy Suburban, which was clean, comfortable, and perfect for a long drive. Rouna, the Enterprise agent, truly stood out. She was extremely knowledgeable, patient, and helpful throughout the entire process. She guided us smoothly through the rental, explained everything clearly, and made sure we were comfortable and confident before leaving. Her professionalism and friendly attitude made what could have been a routine transaction feel easy and pleasant. Because of Rouna’s outstanding customer service, this was a genuinely great rental experience. I truly appreciate her help and would gladly give her 5 stars. Enterprise is fortunate to have someone like her on their team.
  • JA
    John Adams
    Dec 22, 2025
    5.0
    Perfect customer service!
  • DE
    Dylan Ecker
    Dec 18, 2025
    1.0
    Be prepared, just because you reserve a car online with them, doesn't actually mean they will have the vehicle you want! On the day of my reservation, they called me stating that since I didn't "check in" a week in advance, they didn't have the SUV I needed for my family vacation. What's the point of going online & reserving the car then?!?!? Then they canceled it & I had to call around to other locations, scrambling trying figure this out. Will never rent from Enterprise again as their processes suck!
  • PS
    Paboy Sabally
    Dec 16, 2025
    5.0
    The cars are excellent
  • TG
    T G
    Dec 9, 2025
    5.0
    The staff was extremely helpful and friendly, they got me setup with a rental car that fit my needs quickly. My experience picking up and dropping off the rental car was excellent. I will definitely use them for my next rental.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Pickerington, OH?

Enterprise Rent-A-Car in Pickerington offers a wide range of vehicles including cars, vans, and trucks for flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Pickerington?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.