Business Details
About
Truck Accessories Store
A Better Truck Cap & Hitch Parma provides auto body accessories and installation in Parma, OH.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
240 reviews
5 stars
193
4 stars
20
3 stars
7
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and professional, although there were a few negative experiences reported.
Installation Quality
Many reviews highlighted the professional and efficient installation of hitches and other accessories, with quick turnaround times.
Product Satisfaction
Customers expressed satisfaction with the quality of products and services, often mentioning that they would recommend the business to others.
Communication Issues
Some customers reported poor communication experiences, particularly regarding quotes and service inquiries.
Pricing
The business was noted for offering reasonable prices, with several customers mentioning good value for the quality of work.
- MHMatt HendricksonSep 23, 20255.0Very knowledgeable and friendly staff. Had a hitch installed. Got there earlier than expected and was taken right in. I was out very quickly. Professional install and decent price. Highly recommended!!
- LDLinda DregerSep 19, 20255.0Great service, highly recommend!
- AYAden YoderAug 15, 20255.0Had my vehicle there yesterday.. They did a very professional job on the hitch and installing a round trailer light plug..
- SDSamantha DAug 8, 20251.0Dang, I just called to get information on the cost for getting my camper top reset and they were sooooo rude. The man on the phone was such a jerk to me for literally no reason. I asked a single question about what material they use to seal it- he just said a "foam seal" and I wanted to ensure that meant the kind that comes in a roll with the adhesive on it and not something else (because that's what I currently have) so I asked very politely for clarification. I don't really know what other kinds of seals exist that people use for this. He interrupted me multiple times during the phone call and acted like my question, literally my only question, was stupid as hell to ask and I was wasting his time. When he finally answered all I said was thank you, and he hung up on me without a single other word. I'm a woman and I feel like this guy just didn't want to talk to me or thought I was stupid because I'm not a dude. But regardless of his motivation, there was truly no need to have that attitude with me when all I wanted was to know more about their service.
- JSJohn StupicaAug 7, 20255.0Very courteous and customer oriented!
Frequently Asked Questions About A Better Truck Cap & Hitch Parma
Are you locally-owned?
Yes, we are a locally and family-owned business that has been serving our community since 1987.
Do you offer free quotes?
Yes, we provide complimentary quotes for all our products and services.
Are you licensed and insured?
Yes, our business is fully licensed and insured for your peace of mind.
Is A Better Truck Cap & Hitch Parma a locally owned business?
Yes, A Better Truck Cap & Hitch Parma is a locally and family-owned business serving the community since 1987.
Do you offer free quotes for products and services?
Yes, complimentary quotes are provided for all products and services.
Is A Better Truck Cap & Hitch Parma licensed and insured?
Yes, the business is fully licensed and insured for customers' peace of mind.
What are the store hours for A Better Truck Cap & Hitch Parma?
The store is open Monday through Friday from 10:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
What types of payment does A Better Truck Cap & Hitch Parma accept?
They accept cash, check, Discover, MasterCard, and Visa payments.
Do you offer in-store pickup or delivery services?
In-store pickup is available, but same-day or delivery services are not offered.
What brands of truck caps and hitches do you carry?
They carry A.R.E. Truck Caps, CURT Trailer Hitches, and LEER Truck Caps.
Which nearby automotive businesses can customers visit around A Better Truck Cap & Hitch Parma?
Nearby automotive businesses include Byrider Parma, J.D. Byrider, JDBNOW, Andrew’s Parma Vehicles, Aden Auto Imports LLC, Power Auto Brokers, and All Around Automotive, providing options for vehicle buying, repairs, and accessories.
Are there nearby gas stations or car rental services near A Better Truck Cap & Hitch Parma for customer convenience?
Yes, customers can find the BP gas station nearby for fuel and the Hertz car rental agency for vehicle rentals or truck rentals.
What other types of nearby services could customers combine with their visit to A Better Truck Cap & Hitch Parma?
Customers might also visit nearby services such as Harb Security Systems for home security, Emerald Elite LLC for construction services, or shop at Payless ShoeSource for footwear.