Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Mentor Avenue in Painesville, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Painesville, OH or call us at (440) 639-2247.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
268 reviews
5 stars
150
4 stars
58
3 stars
26
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others, particularly managers, were criticized for unprofessional behavior and poor treatment of both staff and customers.
Product Availability
Customers appreciated the availability of parts and the ability to order items, but there were complaints about incorrect orders and stock issues.
Staff Attitude
Many reviews highlighted friendly and helpful staff, but there were also reports of rude interactions, particularly from management.
Service Speed
Some customers experienced quick service, while others noted long wait times and slow responses from staff.
- MFMae FinchDec 12, 20252.0The customer service I recieved was fine, however earlier today I witnessed the manager Carla yelling at an associate in front of customers. while I don’t exactly know what happened, I personally work in retail and am a manager myself. I just gotta say, nothing is ever so serious that it requires embarassing another person in front of customers. Also, if that’s how you treat your staff, how do you treat your customers?
- JDJarren DeWeesOct 4, 20252.0Poor customer service
- BWBrandi WardSep 4, 20251.0My family had a horrible experience at this location on 9/3/25 around 5 pm. We were waiting for our pizza order from little Ceasars ( in the same plaza) My daughter had recently gotten her first car and she wanted to buy a few accessories for it. My daughter and her friends walked into the store maybe 1 minute before my husband and I. I heard the manager ( I assume he had on a gray shirt) talking to two other staff members (they had red shirts) making inappropriate sexual comments about the underage girls. I told my family I wanted to leave and anything they wanted we could buy somewhere else. As we walked out the manager (gray shirt) asked why we were leaving i told him I heard what he said and thought is was not only disgusting but very disrespectful. The manager then followed us outside yelling at us saying we misheard him and we were wrong. We walked to the other end of the plaza and came back around to get our pizza order. The manager was still outside on the phone my husband went up the door to get a phone number to contact corporate. The manager asked my husband what he was doing. My husband told him the manager said dont worry about telling anyone. My boss already knows about this situation cause im on the phone with him now. My husband said your boss is ok woth you talking to customers like this? You should be in trouble or lose your job. The manager then threw his name tag on the ground pulled off his belt and said I dont care about this job ill find another one along with several obscenities acting like he was ready to fight.
- EREmily RoybalSep 4, 20251.0manager was very unprofessional and made a sexual comment towards me and my underage friends. when confronted he got angry and yelled in store and outside.
- SESteve ErdmanAug 22, 20255.0Been using this store (and the Chardon location) for years. Great service and nearly always have the parts I need in stock.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Painesville, OH?
AutoZone Auto Parts in Painesville is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, the store provides in-store pickup, curbside pickup, and same-day delivery services.
Can I shop in-store at the AutoZone on Mentor Avenue?
Yes, in-store shopping is available at this AutoZone location.
What types of products does AutoZone Auto Parts carry?
They carry a range of auto parts including brake pads, car batteries, car accessories, and after-market automobile parts.
Which automotive brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Painesville, OH?
The store is located at 1487 Mentor Ave, Painesville, OH 44077, USA.
What phone numbers can I use to contact AutoZone Auto Parts?
You can call the main phone at (440) 639-2247 or the toll-free number at 1-800-288-6966.
Are there nearby dining options when visiting AutoZone on Mentor Avenue?
Yes, nearby dining options include Little Caesars Pizza and Casa Agave Mexican Cuisine, convenient spots for a meal before or after your visit.
What nearby places can I visit for entertainment near AutoZone?
You can visit Cinema 20 for movies or Planet Fitness if you want to work out, both located close to AutoZone on Mentor Avenue.
Are there convenient financial or service locations near AutoZone?
Yes, nearby places include Money Mart for check cashing, Huntington Bank ATM for banking needs, and UPS Access Point for shipping services.