Advance Auto Parts

4.1
207 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1410 Mentor Ave in Painesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1410 Mentor Ave, Painesville, OH
44077, United States

Hours

Reviews

4.1
207 reviews
5 stars
105
4 stars
58
3 stars
23
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and knowledgeable employees, others reported rude or unhelpful interactions.

Product Availability

Customers noted that the store usually has the parts they need, but there were instances of incorrect or missing items.

Pricing

Prices are considered higher than competitors, but some customers found them reasonable, especially with the availability of free installation services.

Store Operations

There were complaints about inconsistent store hours and early closures, leading to customer frustration.

Overall Experience

While many customers appreciate the helpfulness and friendliness of the staff, negative experiences with specific employees have led some to consider alternatives.
  • JP
    John P
    Oct 24, 2025
    5.0
    Online ordering was easy, order ready in timely manner. Very good customer service.
  • BS
    Bobby Sears
    Sep 28, 2025
    3.0
    They usually have what I need which is great, but therir prices are not always the best. I would say it's better than auto zone or o Reilly's, but I would always prioritize summit racing for nice parts and Walmart for cheap parts. You'll. Always pay better at those places. However! Advanced it always the fastest and easiest solution when in a pinch.
  • RR
    redoscar2
    Sep 22, 2025
    5.0
    Staff was awesome and walked me through the process of installing calipers and bleeding the lines.
  • HH
    hannermax
    Jul 9, 2025
    5.0
    Kirk took no time in approaching me to help me find what I needed. Great service and great price!
  • AS
    AJ Smith
    Jun 27, 2025
    1.0
    Young man working the counter was very rude. Decided to take my business elsewhere because of his poor attitude. the young lady was very polite and did her best to help, but when he got involved, it went south very fast. He has a lack of knowledge for the brake sale on the window and even hit me with the line "Don't pay attention to what that says". Again, young lady was pleasant and did everything she could to help. Young man just doesn't want to work.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*