Tire Choice Auto Service Centers

Reviews

• KK

  Kae Kelley

  Apr 22, 2026
  5.0
  Went in for a simple tire rotation and turned out to be a hassle (car needed more work then I realized!) But the staff were absolutely amazing and super kind. Got the work done as quickly as they could and were super understanding
• TG

  Tommy Germak

  Apr 13, 2026
  5.0
  Helped with last minute tire trouble while on the way to a concert. Courteous and honest help and got it done as quickly as possible. Would definitely go back if I’m in the area again.
• RL

  richard Lynden

  Apr 13, 2026
  5.0
  They fixed my problem and changed out my tire.They were very efficient and fast
• JJ

  Jaking Mus (JaKingMusic)

  Apr 9, 2026
  1.0
  This is by far the worst service I have ever dealt with. I had called them and was told that, for some odd reason, my lower radiator hose was sitting on my pulley and had a hole in it. I dropped the car off shortly after, around 6:45 Monday, with no other cars in the parking lot. I completely understand why they were not able to look at it that day. Tuesday morning, I called to see if they had diagnosed the cause of the problem so I could check if it was covered under my warranty. They told me no, that they would get to it soon. I called again around 1 PM and asked if they had found anything yet. They informed me that their technician was not in because he had called off. I asked to speak with a manager because I was told the car would be looked at first thing in the morning, and now I was being told it wouldn’t be looked at and I wasn’t notified until I called. He said he would be looking at it in a few minutes and would call me back. At 5 PM, I called again, and he said that I had a coolant leak and that the hose needed to be replaced. Unfortunately, the part wouldn’t be delivered until Wednesday. On Wednesday, I contacted my warranty company and worked out the payment—they just needed a copy of the invoice mailed to them. I called the shop and asked if they could email a copy of the invoice. They said yes. Feeling like these employees do nothing all day, I decided to walk four miles to the shop to see my car sitting in the same spot, unmoved. I asked if they had sent the email, and they said yes. I called the warranty company, and they said they had not received it. So I took a picture of the invoice and sent it myself. Thirty seconds later, they confirmed receipt. I’m guessing the shop just had bad Wi-Fi, not bad communication skills. With everything set, I walked four miles back home. Thursday, I called to ask if they had started working on the car, and they said no—that they were pulling the car in next, which was at 11 AM. So I walked four miles back to the shop, thinking I would finally be getting my car back. Upon arrival, I noticed my car was still in the same spot, unmoved. Curiosity got the best of me, so I looked under the car to see if I could locate the problem, thinking maybe I could just tow the car home and do the work myself. I realized the radiator was moving freely on one side, which would explain why it was sitting on the pulley—instead of the previous explanation that the hose was simply old and busted. I walked in and asked who had diagnosed the car and took the person outside to show him what I had found. He said, “Well, we will know what is going on with the car once we take a look at it…” I was quoted $457 for a hose, which they got from AutoZone for $187—that’s without the shop discount, so probably less. I was told the coolant leak was caused by a broken hose, as if the puddle of coolant at my feet didn’t answer that question. It is 1 PM on Thursday, and the car has not moved. They misdiagnosed it and overpriced the repair. But other than that, the shop does have four walls and a nice sitting area. Update they asked me to leave after I asked if they were going to re diagnose the car. And I got the hose for 23.27 at napa
• TM

  Tami Mead

  Mar 5, 2026
  5.0
  Both guys were nice, helpful and informative. The guy that did my oil change fixed a bolt in my door that I did not even ask him to look at it. I was excited, relived and surprised that he went out of his way to do that and the clunking noise the door was making is gone.

Frequently Asked Questions About Tire Choice Auto Service Centers