AutoZone Auto Parts

4.4
257 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Milan Ave in Norwalk, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norwalk, OH or call us at (419) 668-0346.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
196 Milan Ave, Norwalk, OH
44857, United States

Hours

Reviews

4.4
257 reviews
5 stars
155
4 stars
64
3 stars
28
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees are consistently described as friendly, helpful, and knowledgeable, providing excellent service to customers.

Product Availability

The store generally has a good selection of parts, although there are occasional issues with incorrect orders or stock availability.

Store Environment

Customers appreciate the clean and well-organized store, contributing to a positive shopping experience.

Pricing

While some customers find prices to be higher than competitors, many feel the convenience and service justify the cost.

Employee Training

There are concerns about the training of some employees, with reports of untrained staff being unable to assist with basic inquiries.
  • DB
    Denise Brooks
    Nov 13, 2025
    5.0
    My husband and I were so pleased with William (Bill) he was so kind and helped us so much…. From my friendly phone conversation to our visit at the Norwalk Ohio store putting in our new Battery he gave us excellent advice and helped us above and beyond!!! Thank you Bill @ Autozone !!!!
  • LL
    LeeLow aka KING LEONIDAS
    Oct 17, 2025
    5.0
    Todd was amazing and extremely helpful, will definitely be back thanks
  • JJ
    Jody
    Jul 22, 2025
    5.0
    Went to this store when a bunch of our warning lights suddenly went on. Pulled into this AutoZone as it was the closest one. William S. was the employee who helped us. He was so friendly, knowledgeable and comforting about what was a convening situation for us. Checked our diagnostic codes and helped us check our oil level too. Was as smart and helpful as you would ever want an employee to be. Know that you will be in good hands at this store!
  • BM
    BEAST MODE
    Jul 17, 2025
    5.0
    I am at AutoZone in Norwalk and this crew of guys are phenomenal. They have went above & beyond with not only respect but fun, conversation, and appreciation! Thank you to all 3 of you!
  • BG
    Brandii Goodwin
    Jun 27, 2025
    1.0
    I don’t use autozone a lot, however, i do think it’s noteworthy to leave this review. I called the store looking for an air filter. It was set to be delivered to my house on Friday ( today ). I was charged, yet didn’t receive track. When today came and i did not receive the package i call autozone trying to figure out what is going on. Apparently it was cancelled. So, now I’m sitting here going in circles likely going to have to wait even longer because these folks don’t even know what they’re doing.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Norwalk, OH?

AutoZone Auto Parts in Norwalk, OH is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup for customer convenience.