AutoZone Auto Parts

4.3
242 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Royalton Rd in North Royalton, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in North Royalton, OH or call us at (440) 877-9303.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5895 Royalton Rd, North Royalton, OH
44133, United States

Hours

Reviews

4.3
242 reviews
5 stars
155
4 stars
44
3 stars
20
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Some customers noted that while the store had a decent selection, certain key parts were often unavailable, leading to frustration.

Pricing Concerns

Several reviews highlighted issues with pricing, mentioning that some parts were more expensive compared to other locations, leading customers to seek alternatives.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude or unhelpful staff, indicating inconsistency in service quality.
  • BR
    Brandon Reichard
    Jan 6, 2026
    5.0
    My regular auto part stop. Great guys, no gruff, clean, organized and friendly.
  • LN
    Lucinda Noel
    Jan 6, 2026
    5.0
    I purchased a new battery and they installed it for me. Very efficient and friendly.
  • BS
    brionna S
    Dec 2, 2025
    1.0
    They deleted my detailed review with everyone’s name. But I will be writing again! If I could give 0stars I would! They gave me the wrong brakes. My mechanic told me if I was to drive with them they would slip out. I called the store and spoke with the manger which I believe was John but I could be wrong because again my review was deleted. He was nonchalant about the situation and made excuses for the employees. No apology no nothing and very rude, I asked for the corporate number. I spoke with Jess in corporate which I only know her name for sure because she left me a voice mail. She also was nonchalant about the situation and could not help, well didn’t want to!. Then has the audacity to ask me “ what do you want them for free” WHICH I never said or IMPLIED! I just wanted some care which they lack a lot of! I’m big on customer service I’m not really pissed until someone doesn’t try to fix the problem in their position and that was done! This is my life on the line when your employees mess up! I could have been in real danger if my break did fall out because they put LE on my Toyota Rav 4 instead of XLE! They need to be caution and pay attention and listen closely to customers because this was a horrible “ mistake” that could lead to my life being gone! Then to not care was wild. I will never step foot in this establishment ever again. I will write this review everytime it’s deleted because people need to know the lack of care, compassion, and “ mistakes” they make. DO BETTER!
  • MM
    Mrs. Merc
    Dec 1, 2025
    5.0
    Excellent service by James on Sunday. He helped me purchase and put on a windshield wiper after mine snapped off. Thanks for the great customer service!
  • NN
    Noah
    Nov 19, 2025
    5.0
    The batteries bought there started my scooter right up

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in North Royalton?

AutoZone Auto Parts in North Royalton is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone North Royalton offer in-store pickup and delivery services?

Yes, AutoZone North Royalton offers in-store pickup, same-day delivery, and curbside pickup services.