Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.9
284 reviews
5 stars
272
4 stars4
3 stars2
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting excellent communication and support throughout the repair process.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked brand new after service.
Timeliness
Several reviews mentioned timely completion of repairs, with some customers receiving their vehicles back earlier than expected.
Issues with Repairs
A few customers reported dissatisfaction with specific repair issues, including misalignment and lack of follow-up on complaints.
Rental Coordination
Customers appreciated the seamless coordination of rental cars, which made the repair process more convenient.
- DPDillon PowersOct 3, 20255.0excellent work!
- RBRobert BatemanJul 31, 20254.0Took care of a friend's car and she seems very pleased
- JHJaQuan HardyApr 9, 20251.0If I could give Gerber .5 stars I would. I turned my car in early March for back rear damage caused by an accident and the due date was late March. Now when I turned in the car it made no sound whatsoever. To no avail the due date got pushed back not once but twice into mid/early April(8th). I come get my car and sign off on everything and as I drive off the lot, what do you know.. I hear the worse sound in the front of my car as if the tires were deflated.. that was not the case, somehow they let my car sit for a month without driving it!!!! Causing the bearings to become rusted and damaged. Not to mention the extra days I had to pay for the rental won’t be compensated, not to mention the extra money I have to spend just to buy new bearings won’t be compensated. I was compensated $0. My car literally sat in that shop for an over month just for it to still be messed up like cmon what type of business is being ran here? Obviously I didn’t do that to my car so who’s at fault technically, you ask me I say Gerber yet here we are. Horrible, dam near ruined my week if not month. Ruined my day for sure. Friendly ppl don’t get me wrong but I will not be doing business with them again that’s for sure. To not even be able to get help with or some type of compensation is insanity and treacherous. What were they doing to my car for exactly a month just for it to still be messed up -_- , I will not recommend any of my friends, family etc to this business. Took my vehicle there to get fixed yet it has to get fixed again, this is why I have trust issues with auto places. Not to mention they let me drive off into the sunset thinking the car was good to drive; my car could have lost both tires on the way home, jackknifed with me in the car more than likely killing me instantly. Horrible, makes me sick to my stomach. And they think I want to comeback and do business with them..I do not have Stockholm syndrome, no thank you.
- CBCheryle BassettMar 3, 20235.0Love this place, My car looks brand new everything is perfect. They did an amazing job easy to work with very honest and helpful.
- KRKent ReiberDec 30, 20222.0Had repairs done by Gerber but on my returning of my vehicle there was new damage. Damage was done by Gerber's. Advised them and the took rubbing compound to fix the issues. I advised that was not the way the vehicle was dropped off. i will check when i clean it up at home and ask for corrections by Gerber. Not happy!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Does Gerber Collision & Glass provide any guarantees on their repairs?
Yes, all collision auto body repairs and auto glass services come with a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours for Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Gerber Collision & Glass located?
The location is 7385 Race Rd, North Ridgeville, OH 44039, United States.
How can I contact Gerber Collision & Glass?
You can call them at +1 440-327-9810 or email info@gerbercollision.com for inquiries.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
How can I get a free collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online through their website at https://www.gerbercollision.com/online-repair-estimate.
Are there any tire shops near Gerber Collision & Glass in North Ridgeville?
Yes, nearby tire shops include VANS TIRE PROS N RIDGEVILLE, Van's Auto Service & Tire Pros, North Ridgeville Van's Tire Pros, and North Ridgeville Tire Center Inc.
What automotive repair options are available nearby Gerber Collision & Glass?
Nearby automotive repair places include Intoxalock, Striction Automotive & Truck LLC, Xtreme Performance, Post Auto LLC, and LifeSafer Ignition Interlock which also provides auto glass service.
Are there any dining options near Gerber Collision & Glass where customers can eat while waiting?
Yes, nearby restaurants include Pickett's Place on the Ridge, Kim's Family Restaurant, and SportsVille which offers dining with entertainment such as miniature golf and batting cages.