Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in North Randall.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
4580 Warrensville Center Road, North Randall, OH
44128, United States
Hours
Reviews
4.2
627 reviews
5 stars
405
4 stars
97
3 stars
36
2 stars
26
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, ranging from excellent and professional to unacceptable and unprofessional.
Staff Attitude
While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rude behavior and poor communication.
Timeliness
Several customers noted long wait times, with some experiencing delays of over an hour, while others appreciated the quick service.
Professionalism
There were concerns about the professionalism of some staff members, particularly regarding handling customer vehicles and communication.
- DKDavid KingJan 5, 20264.0Polite and told me what's happening every step of the way. Also the whole process was fairly fast.
- TATy AbernathyJan 5, 20264.0The only place I get my car's oil changed. Professional, quick, and excellent customer service, especially from Amanda.
- LJLillian JonesDec 30, 20251.0If I could give this place a negative star rating I would. To keep this short, I went in for an oil change on 12/20/25. Five minutes after my departure, my engine coolant light came on and car was leaking coolant from the bottom. After contacting customer service, the manager came to my location to tell me they didn’t have coolant, but also brought along a water bottle and an Arizona tea can with coolant to get me home; while I’m still not understanding why my car is leaking coolant why wouldn’t anyone tell me they were out of coolant since they usually top off the basics during an oil change. Anyway, the coolant leaked all out and I had to get towed. When speaking to customer service they told me they would reimburse me for the tow and have the manager contact me. I’ve never heard back from that manager and was informed by customer service he closed the case after no other follow-up or resolution when he was emailed that the little coolant he brought to my location still leaked out. Sounds like someone didn’t want to take accountability for messing up my car. Customer service has been nice, but I have yet to hear back from their area manager on this issue. My husband has pictures and video of coolant literally running out the bottom of my vehicle. This is not ok!
- NRNorman RenixDec 22, 20252.0Sucky service. Waited extra long because they allowed someone behind me go before me. Plus extra time i spent waiting was wasted. And I’m not too big on sarcasm that I was greeted with. They literally had me and another car switch lines “because they were there first”
- DKD KDec 15, 20255.0After spending almost an hour driving around looking for a gas station with a working air compressor, we stopped in at this location. They had our tires filled in no time, and there was no charge! (Tho they did accept a box of little Debbie's for a tip) I was impressed by the diversity at this location and the service was top tier. Thanks folks!! We will be back.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change provide?
Valvoline Instant Oil Change offers quick, trustable preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in North Randall?
It is located at 4580 Warrensville Center Road, North Randall, OH 44128, United States.
What are the store hours for Valvoline Instant Oil Change in North Randall?
Open Monday to Friday from 7:00 AM to 8:00 PM, Saturdays 7:00 AM to 7:00 PM, and Sundays 8:30 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required for services at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did Valvoline Instant Oil Change in North Randall open?
This location has been serving customers since September 30, 1988.
Is Valvoline Instant Oil Change open during holidays?
The store is closed on certain holidays such as November 27, 2025, and December 25, 2025.
What nearby places can I visit while waiting for my service at Valvoline Instant Oil Change?
You can visit nearby places like Family Dollar for shopping, Carbrys BBQ & Soul Food for dining, or The Haley School and Deliverance Child Care if you have children.
Are there nearby fuel or convenience options near Valvoline Instant Oil Change?
Yes, there is a Shell gas station with a Byte Federal Bitcoin ATM located nearby for refueling and convenience needs.
Where can I find automobile-related services close to Valvoline Instant Oil Change?
Nearby you can also find Professional Vehicle Detailing and Conrad's Tire Express & Total Car Care for additional automotive services.