Certified by Valvoline Instant Oil Change • Feb 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in North Randall.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Onsite servicesAvailable
Free parking garageNot available
Free parking lotNot available
Free street parkingNot available
On-site parkingNot available
Paid parking garageNot available
Paid parking lotNot available
Paid street parkingNot available
Location
Certified by Valvoline Instant Oil Change • Feb 01, 2026
Certified by Valvoline Instant Oil Change • Feb 01, 2026
Reviews
4.2
631 reviews
5 stars
408
4 stars
98
3 stars
36
2 stars
26
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting specific staff members for their helpfulness.
Efficiency
While some reviews noted quick and efficient service, others reported long wait times and slow service, indicating inconsistency.
Quality of Work
Several customers expressed dissatisfaction with the quality of work, citing issues such as improper oil changes and damage to vehicles.
Communication
There were mixed reviews regarding communication, with some customers appreciating the updates during service, while others felt neglected or misinformed.
Management Issues
Some reviews pointed to problems with management, including unprofessional behavior and poor handling of customer complaints.
LJ
Latreese Jefferson
Jan 28, 2026
5.0
Dwaun the Assistant Manager worked with me, he was so polite and very helpful he needs to be recognized for his excellent service. I will definitely refer this Valvoline to my friends. It's so hard to great service now a days.
TB
Tammy Bishop
Jan 19, 2026
5.0
MY PLACE TO GO IN CLEVELAND OHIO......
JG
Jimmy G3960
Jan 18, 2026
5.0
Overall, it was a very good experience, everyone was friendly and very efficient. They addressed the oil change and offered other products and services. I was highly appreciative that they weren't pushy on the other products, they informed me that they can do these things and that it was my choice without any overselling. I appreciate that. It went extremely quickly I was in and out in minutes.
TA
Ty Abernathy
Jan 5, 2026
4.0
The only place I get my car's oil changed.
Professional, quick, and excellent customer service, especially from Amanda.
LJ
Lillian Jones
Dec 30, 2025
1.0
If I could give this place a negative star rating I would. To keep this short, I went in for an oil change on 12/20/25. Five minutes after my departure, my engine coolant light came on and car was leaking coolant from the bottom. After contacting customer service, the manager came to my location to tell me they didn’t have coolant, but also brought along a water bottle and an Arizona tea can with coolant to get me home; while I’m still not understanding why my car is leaking coolant why wouldn’t anyone tell me they were out of coolant since they usually top off the basics during an oil change. Anyway, the coolant leaked all out and I had to get towed. When speaking to customer service they told me they would reimburse me for the tow and have the manager contact me. I’ve never heard back from that manager and was informed by customer service he closed the case after no other follow-up or resolution when he was emailed that the little coolant he brought to my location still leaked out. Sounds like someone didn’t want to take accountability for messing up my car. Customer service has been nice, but I have yet to hear back from their area manager on this issue. My husband has pictures and video of coolant literally running out the bottom of my vehicle. This is not ok!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change provide?
Valvoline Instant Oil Change offers quick, trustable preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in North Randall?
It is located at 4580 Warrensville Center Road, North Randall, OH 44128, United States.
What are the store hours for Valvoline Instant Oil Change in North Randall?
Open Monday to Friday from 7:00 AM to 8:00 PM, Saturdays 7:00 AM to 7:00 PM, and Sundays 8:30 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required for services at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When did Valvoline Instant Oil Change in North Randall open?
This location has been serving customers since September 30, 1988.
Is Valvoline Instant Oil Change open during holidays?
The store is closed on certain holidays such as November 27, 2025, and December 25, 2025.
What nearby places can I visit while waiting for my service at Valvoline Instant Oil Change?
You can visit nearby places like Family Dollar for shopping, Carbrys BBQ & Soul Food for dining, or The Haley School and Deliverance Child Care if you have children.
Are there nearby fuel or convenience options near Valvoline Instant Oil Change?
Yes, there is a Shell gas station with a Byte Federal Bitcoin ATM located nearby for refueling and convenience needs.
Where can I find automobile-related services close to Valvoline Instant Oil Change?
Nearby you can also find Professional Vehicle Detailing and Conrad's Tire Express & Total Car Care for additional automotive services.
Brand Certified Facts from Valvoline Instant Oil Change
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Certified February 01, 2026Yext Knowledge Graph
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