Enterprise Rent-A-Car

4.3
241 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in North Olmsted, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Olmsted location today.

Location

Enterprise Rent-A-Car
4998 Dover Center Rd, North Olmsted, OH
44070, United States

Hours

Reviews

4.3
241 reviews
5 stars
184
4 stars
13
3 stars
11
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised friendly and helpful staff, some reported rude interactions and dissatisfaction with service.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of booked vehicles and discrepancies in pricing.

Vehicle Quality

Feedback on vehicle quality was inconsistent; some customers received clean and well-maintained cars, while others reported issues with cleanliness and mechanical problems.

Efficiency

Many customers appreciated the quick and efficient rental process, highlighting smooth pick-up and drop-off experiences.

Location Experience

The North Olmsted location received positive remarks for its staff and service, although some customers suggested improvements in staffing during busy times.
  • SC
    Stacy Costello
    1 day ago
    5.0
    Love NO Enterprise! They go the extra mile (pun intended)! Always get a clean car with plenty of windshield washer fluid. Other rentals company’s in NO can’t compare!!!
  • SN
    Scott Newark
    Nov 4, 2025
    2.0
    Receipt was never given back to me at the end of my rental, and the size of the vehicle was not what I requested and they should’ve made it more clear to give me a vehicle that would’ve worked better for me
  • BS
    Big Foot (Soahc)
    Oct 31, 2025
    1.0
    Brought an updated bill, this was not good enough for Ainsleigh, the lady behind the counter. Don’t waste your time with this rental car company. They look for reasons to turn you down. I’ve had success with other enterprise locations in this area. All it takes is for one person on a power trip, and you’ll be here stranded like Ainsleigh did to me. I literally went to another enterprise location on the same day, and was not denied. Skip this location and go to the one in North Olmsted. When I pointed out I rented a car with enterprise 2 weeks ago, Ansleigh said “I guess I’m a bit more of a stickler for the rules.”
  • BZ
    Bassem Zraik
    Oct 29, 2025
    1.0
    I called to make a reservation for a pick up truck, I spoke to representative name Mikie, and after spending so much time on the line, she said the reservation is ready, when I arrived, there was no reservation made for me, there was no pick up truck on the lot.
  • LT
    L T
    Oct 13, 2025
    1.0
    They do NOT answer the phone! If you call Enterprise’s main line they seem concerned but reroute you back to the store to sit on hold again! I waited 40 minutes.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in North Olmsted, OH?

The Enterprise Rent-A-Car location in North Olmsted is open Monday through Friday from 8:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

Where is Enterprise Rent-A-Car located in North Olmsted?

Enterprise Rent-A-Car is located at 4998 Dover Center Rd, North Olmsted, OH 44070, USA.