Skip the counter when you rent a car with National in North Canton. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in North Canton today!
Many customers praised the friendly and helpful staff, particularly at the CAK location, while some reported negative experiences with specific employees.
Vehicle Quality
Overall, vehicles were reported as clean and well-maintained, but there were complaints about receiving cars that were not in good condition or not as reserved.
Reservation Issues
Several customers experienced problems with their reservations, including unavailability of reserved vehicles and unexpected charges.
Rental Process
The rental process was generally described as easy and efficient, though some customers noted long wait times and issues with after-hours service.
Loyalty Program
Frequent renters appreciated the Emerald Club benefits, but some expressed frustration with the new point system and lack of recognition for loyalty.
AG
Abraham Guzman
Oct 28, 2025
5.0
Max and hope were amazing to me and went out of their way to help me
BS
Bill Stevens
Oct 28, 2025
5.0
Dustin at the Akron airport branch is a rare breed. This customer service is above and beyond what others provide. Keep him forever!
EE
Erik
Oct 20, 2025
5.0
Everything at National was a good experience. My vehicle was nice, clean. The staff was pleasant. No issues.
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Raghu Tumuluri
Sep 19, 2025
5.0
Smooth experience from rental pick up to returns/receipts.
JC
John Cook
Sep 17, 2025
5.0
Very flexible and always findings a way to take care of me even in short time lines and unexpected situations.