Skip the counter when you rent a car with National in North Canton. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in North Canton today!
Many customers praised the friendly and helpful staff, particularly at the CAK location, while some reported negative experiences with specific employees.
Vehicle Quality
Overall, vehicles were reported as clean and well-maintained, although there were instances of receiving poorly maintained cars.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of reserved vehicles and unexpected charges.
Rental Process
The rental process was generally described as easy and efficient, but some customers faced long wait times and issues with after-hours service.
Loyalty Program
Frequent renters appreciated the Emerald Club benefits, but some expressed frustration with the new point system and lack of recognition for loyalty.
KK
Kristina
Jan 6, 2026
5.0
The customer service agent that assisted us was amazing, she seriously went above and beyond.. I’m terrible with names but they believe she was Ally or Amy. We rented a van, which was so nice, too nice if you ask me because now I want one. Overall the experience was great and I seriously recommend checking them out if you’re looking for a rental in the Akron/canton airport.
H1
Hampshire 138
Dec 15, 2025
5.0
Great car and fair price
AG
A G
Oct 28, 2025
5.0
Max and hope were amazing to me and went out of their way to help me
BS
Bill Stevens
Oct 28, 2025
5.0
Dustin at the Akron airport branch is a rare breed. This customer service is above and beyond what others provide. Keep him forever!
EE
Erik
Oct 20, 2025
5.0
Everything at National was a good experience. My vehicle was nice, clean. The staff was pleasant. No issues.