While some customers praised the helpfulness and professionalism of staff, others reported rude and dismissive behavior from management.
Service Quality
Several reviews highlighted issues with service quality, including damage to vehicles and upselling unnecessary repairs.
Timeliness
Customers frequently expressed frustration with long wait times and missed appointments, indicating a lack of efficiency.
Trustworthiness
There are concerns about the honesty of the service provided, with multiple customers feeling taken advantage of or misled.
Positive Experiences
Despite negative feedback, some customers reported excellent service and quick resolutions to their issues, indicating that experiences can vary significantly.
ST
Steven Thellmann
Nov 9, 2025
5.0
The store was amazing, my car was dropped off 3 minutes passed 8 am for a new set of weather ready tires, oil change, and air filter. They had me put the door by 9:40 am. Marty is super helpful, but so are the rest of the team there. I'll be coming back in the future 100%.
Thank you guys!
DB
DJ BloodyPriest
Nov 3, 2025
1.0
So I was getting a certain part on my car over the 30 minutes for a part and they messed up the order and had to wait at the store 10 minutes good service with the employees but the manager immediately disrupted the peace and was rude and disrespectful and I am a person with disabilities and he medical discriminated me in front of a bunch of customers bc I did a medical thing a hour before my appointment and it would be non wrong like he attacked me for no reason so rude this need to be fix now and he came after my mom calling her stupid and also threw us outside in the cold and we had to wait the whole time my car was being worked on
CL
Casey Lea
Oct 25, 2025
1.0
Don’t recommend going here, went to get my car fixed and they made it worse. Can’t even get me in to fix. Nor will they refund me to go elsewhere. Save your time.. go somewhere else.
DP
Deloris DeHart Poole
Oct 11, 2025
1.0
Sit in the waiting area awhile and see how they treat women differently than men and push “necessary” repairs on them. I had them try to sell me new tires when I went in for a tire rotation. Tires were 6 months old/3,000 miles on them and I had purchased the tires from them. It’s disgusting how they try to use scare tactics to make sales.
DG
Deidre Gilmore
Sep 26, 2025
5.0
Just stopped to have the air pressure checked in my tires.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire sales and automotive repair services, including oil changes and mechanical repairs.
What are the operating hours for Goodyear Auto Service?
The service center is open Monday through Friday from 8 AM to 8 PM, Saturdays from 8 AM to 6 PM, and Sundays from 8 AM to 5 PM. Special holiday hours apply on certain dates.
Where is Goodyear Auto Service located?
It is located at 6850 Frank Avenue NW, North Canton, Ohio, 44720-7010, United States.
Does Goodyear Auto Service accept appointment reservations?
Yes, customers can make appointments online via their reservation page.
What payment options are accepted at Goodyear Auto Service?
Payment can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at Goodyear Auto Service?
Yes, the service center has wheelchair accessible entrances and restrooms.
What pickup and delivery services does Goodyear Auto Service provide?
They offer in-store pickup services for customers.
Which nearby car wash and detailing service is close to Goodyear Auto Service?
Speedy Wash, offering car wash and auto detailing services, is located nearby for customer convenience.
Where can I find a nearby gas station when visiting Goodyear Auto Service?
Speedway and BJ's Wholesale Club both offer gas stations close to the Goodyear Auto Service location.
What nearby dining options are available around Goodyear Auto Service?
Nearby dining includes Romeo's Pizza, Samantha's Restaurant for breakfast and brunch, and Cold Stone Creamery for desserts and snacks.