Goodyear Auto Service

4.2
460 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
6850 Frank Avenue NW, North Canton, OH
44720-7010, United States

Hours

Reviews

4.2
460 reviews
5 stars
321
4 stars
47
3 stars
21
2 stars
9
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and professionalism of staff, others reported rude and dismissive behavior from management.

Service Quality

Several reviews highlighted issues with service quality, including damage to vehicles and upselling unnecessary repairs.

Timeliness

Customers frequently expressed frustration with long wait times and missed appointments, indicating a lack of efficiency.

Trustworthiness

There are concerns about the honesty of the service provided, with multiple customers feeling taken advantage of or misled.

Positive Experiences

Despite negative feedback, some customers reported excellent service and quick resolutions to their issues, indicating that experiences can vary significantly.
  • ST
    Steven Thellmann
    Nov 9, 2025
    5.0
    The store was amazing, my car was dropped off 3 minutes passed 8 am for a new set of weather ready tires, oil change, and air filter. They had me put the door by 9:40 am. Marty is super helpful, but so are the rest of the team there. I'll be coming back in the future 100%. Thank you guys!
  • DB
    DJ BloodyPriest
    Nov 3, 2025
    1.0
    So I was getting a certain part on my car over the 30 minutes for a part and they messed up the order and had to wait at the store 10 minutes good service with the employees but the manager immediately disrupted the peace and was rude and disrespectful and I am a person with disabilities and he medical discriminated me in front of a bunch of customers bc I did a medical thing a hour before my appointment and it would be non wrong like he attacked me for no reason so rude this need to be fix now and he came after my mom calling her stupid and also threw us outside in the cold and we had to wait the whole time my car was being worked on
  • CL
    Casey Lea
    Oct 25, 2025
    1.0
    Don’t recommend going here, went to get my car fixed and they made it worse. Can’t even get me in to fix. Nor will they refund me to go elsewhere. Save your time.. go somewhere else.
  • DP
    Deloris DeHart Poole
    Oct 11, 2025
    1.0
    Sit in the waiting area awhile and see how they treat women differently than men and push “necessary” repairs on them. I had them try to sell me new tires when I went in for a tire rotation. Tires were 6 months old/3,000 miles on them and I had purchased the tires from them. It’s disgusting how they try to use scare tactics to make sales.
  • DG
    Deidre Gilmore
    Sep 26, 2025
    5.0
    Just stopped to have the air pressure checked in my tires.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service offers full-service tire sales and automotive repair services, including oil changes and mechanical repairs.

What are the operating hours for Goodyear Auto Service?

The service center is open Monday through Friday from 8 AM to 8 PM, Saturdays from 8 AM to 6 PM, and Sundays from 8 AM to 5 PM. Special holiday hours apply on certain dates.