Enterprise Rent-A-Car

4.1
359 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Akron-Canton Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Akron-Canton Airport today.

Location

Enterprise Rent-A-Car
5400 Lauby Rd NW, North Canton, OH
44720, United States

Hours

Reviews

4.1
359 reviews
5 stars
221
4 stars
56
3 stars
21
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported poor service and long wait times.

Vehicle Availability

Several customers experienced issues with vehicle availability, including reservations not being honored and receiving different vehicles than expected.

Efficiency

Many reviews highlighted the efficiency of the rental process, particularly with online check-in and quick pick-up/drop-off, though some noted long wait times due to understaffing.

Cleanliness and Condition

Customers generally reported that vehicles were clean and in good condition, although there were isolated complaints about unpleasant odors in some cars.

Pricing Issues

There were complaints about unexpected price increases and discrepancies between quoted and final rental prices.
  • LH
    Laura Hart
    Nov 14, 2025
    5.0
    It was very easy and drop off from Enterprise in Akron/Canton. I would recommend the pre pay gas to anyone who knows they will be driving a lot. It was a lot less expensive.
  • AH
    Amanda Henke
    Nov 11, 2025
    5.0
    Very friendly customer service.
  • BG
    Bob Guilda
    Oct 23, 2025
    1.0
    Customer service is a disaster. I do not recommend this car rental place to anyone
  • SM
    Shannon McDonough
    Oct 22, 2025
    1.0
    They had me come to get a car and when I arrived no car was available. I drove an hour there
  • JH
    J H
    Oct 18, 2025
    5.0
    Hope and Max were amazing and made the experience awesome for my first time renting a car!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Akron-Canton Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at Akron-Canton Airport?

Open Monday to Friday from 8:00 AM to 11:59 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 9:00 PM.