Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Auto glass damage can happen anytime, anywhere. For the moments you can’t get to Safelite, our MobileGlassShop™ can come to you in the New Philadelphia area for your mobile auto glass repair or replacement. Our convenient onsite service provides the same superior options you find at Safelite locations for high-quality repair and replacements. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
153 reviews
5 stars
120
4 stars
8
3 stars1
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and communication.
Speed of Service
Numerous reviews noted the quick turnaround for repairs and replacements, with many customers appreciating the efficiency.
Quality of Work
While many customers were satisfied with the quality of repairs, there were several complaints about poor workmanship leading to further issues.
Scheduling Issues
Several customers experienced problems with scheduling appointments, including last-minute cancellations and poor communication regarding parts availability.
Mixed Experiences
Overall, while many customers had positive experiences, there were significant complaints regarding service quality and customer support, indicating inconsistency.
- WHWren HowardJan 2, 20265.0Went in for a window dent repair. The girl was very nice and explained everything, they had coffee with good creamer available. Wasn't stressful :)
- EEElaineDec 29, 20255.0Very welcoming technician as well as knowledgeable and helpful. Clean waiting area and restroom. Complimentary coffee available in variety of flavors. Timely service. I would definitely recommend.
- PCPeachy Travel CompanyDec 29, 20255.0They were able to get me in quick. They were knowledgeable and fast. Highly recommend this ship for all your glass needs.
- HSHeather StofferDec 27, 20255.0Absolutely outstanding experience! From the moment I walked in the door to the completed repair, the customer service was top-notch. The team was professional, friendly, and genuinely cared about making the process easy and stress-free. They communicated clearly, showed up on time, and the quality of work was excellent. It’s rare to find a business that combines skill with such kindness and integrity. Highly recommend this auto glass repair shop to anyone looking for great service and peace of mind!
- EEElizabethDec 13, 20255.0Friendly staff and got my windshield replaced quickly
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass offer?
Safelite AutoGlass provides auto glass installation, repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.
What are the operating hours for Safelite AutoGlass in New Philadelphia, OH?
Safelite AutoGlass operates from 8:00 AM to 5:00 PM Monday through Saturday and is closed on Sundays.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 1309-A Monroe Street NW, New Philadelphia, OH 44663, USA.
Does Safelite AutoGlass offer mobile auto glass repair services?
Yes, Safelite AutoGlass offers MobileGlassShop™ onsite services that provide mobile auto glass repair or replacement in the New Philadelphia area.
What payment options are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Which languages are supported by Safelite AutoGlass staff?
Safelite AutoGlass staff can assist customers in English and Spanish.
Is Safelite AutoGlass accessible for customers with wheelchairs?
Yes, Safelite AutoGlass has a wheelchair-accessible entrance.
Are appointments required to receive service at Safelite AutoGlass?
Yes, appointments are required for services at Safelite AutoGlass, and they also offer online estimates.
What nearby dining options are available around Safelite AutoGlass?
Nearby dining options include Your Pizza Shop and Rogies pizza restaurants, as well as Crave This Catering, an Italian restaurant, where customers can enjoy a meal before or after their auto glass service.
What nearby health and medical facilities are close to Safelite AutoGlass?
Nearby health facilities include OrthoUnited - Spectrum Orthopaedics New Philadelphia Therapy Center and Interim HealthCare of New Philadelphia, which provides home health care services.
What shopping and retail places are close to Safelite AutoGlass?
Monroe Mall & Plaza, a shopping center with clothing stores, is nearby for customers who may want to shop while visiting Safelite AutoGlass.