Ferris Chevrolet

4.6
809 reviews

About

Chevrolet Dealer

Location

Ferris Chevrolet
634 Wabash Ave NW, New Philadelphia, OH
44663, United States

Hours

Reviews

4.6
809 reviews
5 stars
675
4 stars
47
3 stars
20
2 stars
15
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with several specific mentions of employees going above and beyond.

Efficiency

Customers frequently noted quick service and efficient processes, with many expressing satisfaction with the speed of service and appointments.

Sales Experience

Overall, the sales experience was described positively, with several customers highlighting the lack of pressure and the helpfulness of sales staff.

Service Quality

The service department received commendations for thoroughness and quality of work, although there were some complaints about pricing and transparency.

Mixed Experiences

While many reviews were positive, there were isolated negative experiences regarding sales tactics and vehicle condition upon purchase.
  • PS
    Paula Sigafoos
    Nov 14, 2025
    5.0
    Your service was exceptional. Your offer to come to my home to get me to pick up my car, and to bring my car to the entrance for me, exceptional service. Thank you. I'll definately bring my car to Ferris Chevrolet if I ever need it sercived again.
  • JT
    Janel Travis
    Oct 24, 2025
    5.0
    Very understanding and polite! Work was accomplished quick!
  • EC
    Eric Christner
    Oct 19, 2025
    5.0
    My experience there was great sales staff was great made everything easy and there financial staff was great and helpful as well am very happy with how I was treated there .
  • MA
    matt agosta
    Oct 15, 2025
    5.0
    I can’t say enough of how helpful Jered Miller, Service Advisor, was when my Tahoe broke down while we were traveling through Ohio. He went above and beyond to make sure our vehicle was fixed and safe to drive to get us back on the road. He took us in and started working on the car even though it was close to closing time. Worked overtime until he couldn’t do any more. The next morning he got back on it. Got the problem taken care of, checked and reset all codes, road tested the vehicle and had it ready for me to continue our trip. Thank you Jered for your excellent service.
  • KL
    Kim Leiby
    Oct 9, 2025
    5.0
    Josh was very helpful. He went above and beyond even stayed after their closing time to direct me what I needed to do. Thanks Josh

Frequently Asked Questions About Ferris Chevrolet

What are the operating hours of Ferris Chevrolet on weekdays?

Ferris Chevrolet is open Monday and Thursday from 9:00 AM to 8:00 PM, and Tuesday, Wednesday, and Friday from 9:00 AM to 6:00 PM.

Is Ferris Chevrolet open on weekends?

Yes, Ferris Chevrolet is open on Saturdays from 9:00 AM to 3:00 PM, but it is closed on Sundays.