Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Albany.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
170 reviews
5 stars
162
4 stars2
3 stars2
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and professional, providing excellent customer service.
Efficiency
Customers frequently mention quick service times, often being in and out within 20-30 minutes.
Professionalism
The team demonstrates a high level of professionalism, with many reviews highlighting thorough inspections and transparent communication.
Teamwork
Reviews indicate strong teamwork among staff, with employees supporting each other and providing seamless service even when busy.
Positive Environment
The atmosphere is noted as welcoming and pleasant, contributing to a positive customer experience.
- MTMark TurbedskyOct 17, 20255.0I am out of town working here locally. By far the best service I have ever had from any Valvoline ever. Very knowledgeable and professional staff. Showed me last service, (where ever it was at), really did a disservice. They rotated my work truck tires and Amanda showed me where the last service center, who ever it was, cross threaded all studs/nuts on one rim and several others on the rest of the rims. Very professional, will be taking my personal truck there next. Now work truck has to go to another shop to fix the issues, but thanks to Amanda she brought my "ticking time bomb" to me and the company's attention.
- ESEmily StrawserOct 13, 20255.0Friendly staff and efficient service! Would come back.
- HBHenry BonathOct 8, 20255.0Rick was the gentleman helping with service, he was super knowledgeable, incredibly professional, and kind. Even though I declined the purchase - he was able to show me how to access my cabin air filter, which after 10 years of ownership of the vehicle I have never been able to do. I left feeling good about the service and will gladly come back to the New Albany location any time. I was in and out in 20 minutes!
- SKShelby KnostmanOct 7, 20255.0I stopped by afterwork and received top notch customer service from Hari and Blake. I was in and out quickly. Both Hari and Blake were informative, kind, and professional
- SSstuartc252Oct 2, 20255.0Even though the facility appeared to be a little short staffed, and one of the bays was busy with a difficult vehicle, the staff was VERY professional and friendly, working hard to make sure that we got all of our needs met and questions answered.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in New Albany offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The New Albany location is open Monday through Friday from 8:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open Saturdays from 8:00 AM to 5:00 PM and Sundays from 10:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required; customers can walk in for services.
What payment methods are accepted at Valvoline Instant Oil Change in New Albany?
They accept debit cards, credit cards, and contactless mobile payments (NFC).
When did the Valvoline Instant Oil Change location in New Albany open?
This location opened on December 22, 2023.
Is Valvoline Instant Oil Change closed for any major holidays?
Yes, it is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby restaurants can customers visit before or after their visit to Valvoline Instant Oil Change?
Nearby dining options include DQ Grill & Chill, Dairy Queen Grill and Chill, Popeyes Louisiana Kitchen, Wendy's, and Sbarro for ice cream, fast food, sandwiches, burgers, and pizza.
Are there car wash services near Valvoline Instant Oil Change in New Albany?
Yes, customers can also visit Moo Moo Express Car Wash or Turkey Hill Car Wash nearby to clean their vehicles after maintenance.
Which nearby hotels could be convenient for customers traveling to Valvoline Instant Oil Change?
Nearby hotels include Courtyard by Marriott Columbus New Albany, Hampton Inn & Suites New Albany Columbus, and Home2 Suites by Hilton New Albany Columbus, offering comfortable stays close to the service center.