NTB-National Tire & Battery

Reviews

• KL

  Kelly Leoni

  1 day ago
  5.0
  I had such great service today at the Mentor National Tire and Battery location. The staff was extremely friendly and helpful. I needed to have a tire repaired and it was done quickly. I highly recommend this location.
• DM

  Don Moore

  4 days ago
  1.0
  I dropped my car off to have my snow tires removed and my all seasons tires put on. When I picked my car up after NTB (in Mentor, OH) had finished changing my tires, my steering wheel vibrated as soon as I took it on the freeway. I quickly realized NTB did not mount/balance the tires correctly. I took the car back that night and called the next morning to see when I could pick it back up since I was missing work until I had my car back. The manager of the Mentor store (Jim) was extremely rude. When I got to the store to pick up my car, I was told a newer technician put the wrong hub on when checking the balancing. This experience was horrible and I will never go back. Jim told me they do 5,000 tires a year, I'd like to know how many of those are actually done correct.
• TT

  Talun Thomas

  Apr 1, 2026
  5.0
  I had a flat on the Freeway. My tire got a hole from something being on the highway. It was pouring rain. I changed my tire and took the flat over to NTB of Mentor. Anytime I need anything with my car including tires, me and my family go here. I brought the tire in and within 10 minutes it was fixed good as new. Because I buy all my tires from NTB of Mentor they fixed it free of charge. They made a super bad day a good one. Thank you NTB
• KA

  Kayley Adams

  Mar 29, 2026
  5.0
  Jason and Jules are awesome! I had a leak in my tire and they have it patched up quickly for me, even showed me what was stuck in my tire. I always feel comfortable leaving here everytime they take a look at my car
• CB

  Cary Bright

  Mar 18, 2026
  5.0
  I've had to go to NTB for nails in my tires twice in the last two weeks. They are always so polite and helpful which is really appreciated, especially at a stressful time like having a flat tire. The mechanic who worked on my car, Shane, was very good at what he does, and made sure I was back on the road safely in no time. Again, when a car repair comes out of nowhere, kindness, efficiency, and compassion go a long way!

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