Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Mentor, OH? Whistle Express Car Wash is your go-to local car wash for the greater Mentor area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Mentor, OH and experience the difference!
Location
Hours
Reviews
4.0
156 reviews
5 stars
100
4 stars
15
3 stars
10
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Wash Quality
Feedback on wash quality was mixed; while some customers were very satisfied, others reported issues with missed spots and scratches on their vehicles.
Membership Issues
Several reviews mentioned problems with subscription plans, including unexpected changes and lack of communication regarding pricing.
Facilities and Amenities
Customers appreciated the availability of free vacuums, towels, and mat cleaning stations, although some noted issues with the drying process.
Business Hours
A customer expressed frustration over the business being closed before the stated hours, indicating a need for better communication regarding operating times.
- JJJames Jenks2 days ago1.0Paid for Max level unlimited washes.Did not clean my jeep, ran through twice , lots of malfunctions 1/2 of the side brushes did not turn on. None of the Overhead Brushes turned on, had soap on hood and roof when I exited. Only polished front wheels turned off on rears. When I asked for a refund, I was told all they could do was cancel the auto renewal, but I still had to pay for this month even though it did not clean my vehicle. . I would avoid this place if you have a truck or a jeep.
- ABAshley BairOct 5, 20252.0I am a member and was very annoyed to pull in before 6PM on a Sunday after a long road trip only to find you were closed. Update your business hours.
- AMAmy MaloneySep 30, 20254.0Love having the subscription bit the wash is "okay"
- CPChad PearsonSep 7, 20255.0This was the most fun experience I had cleaning my car. The free vacuums were very nice and easy to use.
- LSL SSep 5, 20251.0Beware if you have a subscription. They make changes to your plan without telling you. I have 2 vehicles that go there and one of them they increased the cost without notification or permission. The other one they slightly changed the cost and downgraded the plan. I have contacted them and the information they have on their side are VERY inaccurate. They have wrong names, wrong plans, and wrong prices. They have not added this wash to the app so you are not able to see what is going on with your plan and I think they take advantage of that. Keep an eye on your bank transactions and occasionally ask what plan you are on. They will downgrade you and you won't even notice.
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Fast Pass Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Do you have a family plan / discount?
Unfortunately, at this time we are only able to offer Fast Passes for one vehicle per membership. You can, however, purchase multiple memberships within a family.
How do ceramics work?
Our Multi-Step Ceramic Coating is an enhanced process for exceptional gloss and color depth that offers superior water repellency to help protect your vehicle from the elements. It bonds at a molecular level, making it long-lasting!
Can wash memberships be purchased with cash?
Unfortunately, as our Fast Passes are a subscription service charged every month, they cannot be paid for in cash.
Can car wash memberships be purchased online?
You can purchase and manage your membership through the new Whistle Express app! Download it today from the App Store and unlock a new way to wash!
Do you offer full detailing services at Whistle Express Car Wash?
No, we do not offer full detailing services. However, we provide complimentary areas where you can vacuum your vehicle and use our towels, wipes, and other free supplies.
Who is responsible for vacuuming the cars at your facility?
Customers are encouraged to vacuum their own cars using our complimentary area stocked with car vacuums, towels, and wipes.
How do the unlimited car wash plans work?
When you sign up for one of our Fast Pass Unlimited Wash Club packages, a decal is placed on your windshield. This allows our system to automatically recognize your car and open the gate for you.
Are the car wash machines safe for my vehicle's paint?
Yes, our car wash uses the safest technology with closed-foam wraps that do not hold onto dirt or sand, preventing scratches on your vehicle.
Do you provide microfiber towels and other cleaning supplies?
Yes, we provide microfiber towels along with complimentary wipes and car vacuums for our guests to keep their cars looking their best.
Can I purchase a family plan or discount for multiple vehicles?
Currently, memberships are limited to one vehicle per membership. However, families can purchase multiple memberships.
What is special about your ceramic coating service?
Our Multi-Step Ceramic Coating offers exceptional gloss, color depth, and superior water repellency by bonding at a molecular level for long-lasting protection.
Can I pay for car wash memberships with cash?
No, memberships are subscription services charged monthly and cannot be paid in cash.
Are car wash memberships available for purchase online?
Yes, memberships can be purchased and managed through the Whistle Express app available on the App Store.
What nearby places can I visit before or after my car wash at Whistle Express Car Wash?
You can visit Raintree Park for outdoor activities, enjoy a meal at nearby restaurants like Bob Evans or Red Lobster, or have fun at entertainment spots like Rollhouse or Escapology Mentor.