Business Details
About
Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Mentor, OH? Whistle Express Car Wash is your go-to local car wash for the greater Mentor area.
Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact.
Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials.
When it comes to cleaning your car, visit Whistle Express Car Wash of Mentor, OH and experience the difference!
Location
Hours
Reviews
3.8
167 reviews
5 stars
100
4 stars
15
3 stars
11
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Issues
Frequent reports of the car wash being closed during business hours, leading to customer frustration.
Quality of Wash
Mixed feedback on the effectiveness of the car wash, with some customers noting missed spots and inadequate cleaning.
Customer Service
Positive comments about friendly and helpful staff, though some reviews mention rude service and poor communication.
Membership Concerns
Customers expressed dissatisfaction with membership plans, including unexpected changes and perceived lack of value.
Overall Experience
While some customers had great experiences, others reported significant issues, leading to a divided perception of the business.
- ZFZach Fedynich2 days ago1.0Its honestly pathetic how often this place is closed for no reason at all during normal business hours. Complete waste of my membership. Don't get these guys your money and find somewhere else to go.
- NMNicholas Monreal4 days ago2.0Go elsewhere. We have their highest level family plan and we rarely get to use it because they're closed all the time. Alllllll the time. At least update your status on Google to temporarily closed.
- K1Kimm 1407Jan 5, 20261.04th time I’ve stopped by during business hours and they were closed. Most recent time was 4:30 in the afternoon on a Monday. I pay for unlimited washes and can’t seem to even get one.
- ARAreli Moreno RazoDec 17, 20251.0I wanted to treat my mother today and paid for her car to get washed. I wish I didn’t waste my money on this car wash, I felt bad because first of all the 2 men rushed and were aggressively brushing her car, 2nd of all the soap didn’t even fully come out it was just a huge rush, 3rd of all we were unsatisfied as we still saw white marks from the soap and other marks. Definitely is not a car wash I recommend given the fact it didn’t leave my mom’s car not even the lightest spot less. We had to go to another car wash, OUTBACK AUTO WASH NEVER MISSES! Yall over priced too, cmon now.
- AFAshley Fellows-BlancoDec 17, 20251.0This car wash has gone downhill so fast. They hit a new record of being closed every single day multiple times a day for this past week. I’ve started taking pictures every time and am emailing them to corporate. Last weekend it was closed however the one main tall thin man (worker) was inside with another girl watching home alone! All during business hours. What is the purpose of having an unlimited car wash and not being able to use it during business hours? I understand if the machine is broken or a person is working alone but it’s been multiple times I drive, sit in the parking lot and wait for them to remove the cones. I’ll watch the workers walk to getgo and McDonald’s and just joke around and take their time while I will count more than 20 cars come and drive away. No exaggeration either. I’ve tried calling multiple times and no responses. Highly recommend to stay away from this place. Will be cancelling the next time they are actually open. Photo is taken today at 1 pm.
Frequently Asked Questions About Whistle Express Car Wash
Do you offer full detailing?
While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.
Who vacuums the car?
Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.
How do unlimited car wash plans work?
A small decal will be placed on your windshield when you sign up for one of our Fast Pass Unlimited Wash Club packages. This will allow our system to recognize your car automatically and open the gate for you.
Do your machines scratch vehicles?
We have the safest and best car wash technology in the business. The "closed-foam" wraps used in our car washes are unable to hold onto dirt or sand as they clean, so they are unable to scratch your vehicle.
Do you provide towels?
Yes, we provide microfiber towels on hand for use by our guests. We also offer other complimentary supplies and technology, such as wipes and car vacuums, that customers can use to keep their car looking its best!
Do you have a family plan / discount?
Unfortunately, at this time we are only able to offer Fast Passes for one vehicle per membership. You can, however, purchase multiple memberships within a family.
How do ceramics work?
Our Multi-Step Ceramic Coating is an enhanced process for exceptional gloss and color depth that offers superior water repellency to help protect your vehicle from the elements. It bonds at a molecular level, making it long-lasting!
Can wash memberships be purchased with cash?
Unfortunately, as our Fast Passes are a subscription service charged every month, they cannot be paid for in cash.
Can car wash memberships be purchased online?
You can purchase and manage your membership through the new Whistle Express app! Download it today from the App Store and unlock a new way to wash!
Do you offer full detailing services at Whistle Express Car Wash?
No, we do not offer full detailing services. However, we provide complimentary areas where you can vacuum your vehicle and use our towels, wipes, and other free supplies.
Who is responsible for vacuuming the cars at your facility?
Customers are encouraged to vacuum their own cars using our complimentary area stocked with car vacuums, towels, and wipes.
How do the unlimited car wash plans work?
When you sign up for one of our Fast Pass Unlimited Wash Club packages, a decal is placed on your windshield. This allows our system to automatically recognize your car and open the gate for you.
Are the car wash machines safe for my vehicle's paint?
Yes, our car wash uses the safest technology with closed-foam wraps that do not hold onto dirt or sand, preventing scratches on your vehicle.
Do you provide microfiber towels and other cleaning supplies?
Yes, we provide microfiber towels along with complimentary wipes and car vacuums for our guests to keep their cars looking their best.
Can I purchase a family plan or discount for multiple vehicles?
Currently, memberships are limited to one vehicle per membership. However, families can purchase multiple memberships.
What is special about your ceramic coating service?
Our Multi-Step Ceramic Coating offers exceptional gloss, color depth, and superior water repellency by bonding at a molecular level for long-lasting protection.
Can I pay for car wash memberships with cash?
No, memberships are subscription services charged monthly and cannot be paid in cash.
Are car wash memberships available for purchase online?
Yes, memberships can be purchased and managed through the Whistle Express app available on the App Store.
What nearby places can I visit before or after my car wash at Whistle Express Car Wash?
You can visit Raintree Park for outdoor activities, enjoy a meal at nearby restaurants like Bob Evans or Red Lobster, or have fun at entertainment spots like Rollhouse or Escapology Mentor.