Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Mentor.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
387 reviews
5 stars
281
4 stars
42
3 stars
23
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Emily, Dusty, and Ronnie.
Efficiency
Customers frequently noted the quick and efficient service, often highlighting the minimal wait times for oil changes and other services.
Transparency
Several reviews appreciated the transparency in communication regarding services needed and pricing, with staff explaining issues without pressure to upsell.
Service Quality Issues
Some customers reported dissatisfaction with service quality, mentioning problems like incomplete checks, oil leaks, and lack of follow-up on issues caused during service.
Pricing Concerns
A few reviews mentioned that while the service was good, the prices for oil changes and other services were considered high.
- PBPhilip BradshawDec 23, 20255.0Fast friendly service,
- SLSteady LiftedDec 16, 20255.0I had my oil change done in about 12 minutes
- CPCarrie PizzoNov 30, 20251.0Well if you want to ruin your car, bring it here. I came in for an oil change and my car wouldn’t start leaving their shop. The man shrugged his shoulders and said I don’t know maybe take it to a mechanic. They tested my battery and argued that it was fine but then my car won’t start without a jump start and I have to pay for a tow truck and pay for a new battery for a problem that they caused.
- BCBrittany ChaferNov 11, 20255.0Griffin was absolutely amazing. I came in with an issue with my car not getting enough voltage and Griffin came to my rescue. He helped me figure out what was causing the problem and took care of me the first time. I was very appreciative of the help.
- SSSerena SmyleNov 4, 20255.0I’ve only been twice and I’m so happy I decided to try you guys. Very professional and friendly and fast. Thank you for the amazing service. I’m never going anywhere else again! I was informed of recommended services but zero pressure to have them done!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Mentor offer?
Valvoline Instant Oil Change in Mentor offers quick preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a variety of other vehicle maintenance solutions.
Where is Valvoline Instant Oil Change located in Mentor?
It is located at 9656 Mentor Avenue, Mentor, OH 44060, US.
What are the operating hours of Valvoline Instant Oil Change in Mentor?
The business is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 7:30 AM to 6:30 PM, and Sunday from 8:30 AM to 5:30 PM. It is closed on holidays such as Thanksgiving 2025-11-27 and Christmas 2025-12-25.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required at Valvoline Instant Oil Change in Mentor.
What payment methods are accepted at Valvoline Instant Oil Change in Mentor?
They accept credit cards, debit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change in Mentor?
You can reach them at their main phone number +1 440-639-8462 or alternate phone +1 800-327-8242.
Can I find nearby food options when visiting Valvoline Instant Oil Change?
Yes, nearby food options include Dave's Cosmic Subs, Chick-fil-A, Crumbl Cookies, Moe's Southwest Grill - Mentor East, Baskin-Robbins, Blaze Pizza, and Dunkin'. These places offer a variety of quick and casual dining options before or after your visit.
Are there any nearby retail stores to visit near Valvoline Instant Oil Change?
Yes, nearby retail stores include Justice, Rooms Today Outlet, Shoppes Of Mentor, Carter's, OshKosh B'Gosh, RadioShack, and Page's Hallmark Shop for clothing, home goods, electronics, and gifts.
What nearby automotive services are available around Valvoline Instant Oil Change?
You can find car rental services at Hertz, as well as locksmith services at Minute Key and KeyMe Locksmiths nearby, which can be useful if you need additional vehicle assistance.
Where can I relax or get a massage near Valvoline Instant Oil Change?
Massage Envy - Mentor is nearby, offering spas, massage, and skin care services if you want to relax before or after your vehicle maintenance.