Mr. Tire Auto Service Centers

4.9
470 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
9250 Mercantile Drive, Mentor, OH
44060, United States

Hours

Reviews

4.9
470 reviews
5 stars
441
4 stars
13
3 stars
3
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often completing repairs and tire changes in under an hour.

Customer Service

Overall, customer service was highlighted positively, with staff being described as friendly, helpful, and professional.

Quality of Work

While many reviews noted excellent quality of work, there were some complaints about incomplete jobs and issues with repairs.

Communication

Several customers appreciated the clear communication regarding services and pricing, although some experienced delays and lack of updates.

Pricing

Most customers found the pricing to be fair and reasonable, though a few mentioned unexpected fees.
  • AR
    Allison Riley
    4 days ago
    5.0
    The guys here are super helpful and went out of their way to help me out when I had an unexpected tire blowout and needed a new tire. I highly recommend!
  • AW
    AnnMarie Wilson
    Nov 14, 2025
    5.0
    I took 2 vehicles here. They were super busy but made sure that they provided great service . I will go back. I would recommend these guys your vehicle needs. It's hard to find a great place, Right here you will!
  • DD
    Dylan DiNardo
    Nov 10, 2025
    5.0
    Worked with Casey today. Class act and honest guy. Always a pleasure going to Mr. Tire when I see guys like that working there. Although I can’t forget about Jim either!! Another class act!
  • LS
    Lisa S.
    Nov 10, 2025
    5.0
    Casey and the team at Mr. Tire were able to get me in quickly for a tire repair. They were fast, and efficient, and the repair cost was more than reasonable! We'll definitely use Mr. Tire again in the future if needed.
  • IG
    Irish guy44
    Oct 21, 2025
    1.0
    On Monday, Oct 20 2025, I called ahead and made an appointment for 2pm to have my tire valves changed because the caps were froze on. The car was dropped off at 1:30pm. I explained to the girl at reception that the caps were stuck and the valve stems would probably need to be replaced. About 2:30 pm, I got a call saying they were looking at the car and the caps were frozen necessitating the valve stems being replaced at a cost of $65. I agreed to the price and asked that they go ahead and replace all 4 valve stems. I called back around 5:45 to enquire about my car. The receptionist said she would check and left me hanging on the line for 20 mins. I had to call back. When I finally got through again, I was told they were working on the car ( I was told it was in the shop and the tires were off already), but the car would not be ready before they closed at 7pm. It seems excessive to me that it would take 4 1/2 hours to change 4 valve stems at a place called Mr Tire. Changing tire valve stems should be a routine job at a tire specialist. I was told the car wouldn’t be ready until the next day, and I could not even get an estimate of when it would be finished. Very frustrating! They open at 7 am, so I waited until 9am to call and ask when my car would be ready, I was told they would call me when it was done and that it was being worked on at the moment. Still no estimate of when it will be ready. I explained to the girl the night before that I took time off work to drop the car in and not having it finished that day meant I had to miss more work/pay. The staff were indifferent to this. I was finally informed just before 11am, Tuesday Oct 21st, that the car was ready. Why is a routine tire repair taking more than 8 hours to complete at this Mr Tire location? I feel that they are not being truthful about the car being worked on and just stringing me along. Why the dishonesty? If they were too busy to complete a routine job like this, why give me an appointment time in the first place? Why wasn’t I informed that they would not have time to finish the tires that day when I initially got the call to say they needed to be replaced? This is just common courtesy stuff and good customer service practices.The staff are at best apathetic and have no respect for the value of a customer’s time at all. After about 12 years of bringing my vehicles here I will no longer use them for any service needs. Delays like this for a routine repair coupled with the apathetic staff and poor customer service are just unacceptable to me. I would not recommend this Mr Tire location to anyone for any job. Even routine tire repairs take an excessively long amount of time to complete.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers in Mentor offer?

Mr. Tire Auto Service Centers provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours for Mr. Tire Auto Service Centers in Mentor?

Mr. Tire Auto Service Centers is open Monday to Friday from 7:30 AM to 7:00 PM, and on Saturdays from 7:30 AM to 6:00 PM. The center is closed on Sundays.