AutoZone Auto Parts

4.5
245 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in , is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in , or call us at .

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7418 Mentor Ave, Mentor, OH
44060, United States

Hours

Reviews

4.5
245 reviews
5 stars
175
4 stars
41
3 stars
17
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted that the store generally has a good selection of parts and products, although some customers experienced issues with incorrect items being provided.

Management Issues

There were complaints about unprofessional behavior from certain staff members, particularly regarding customer interactions and handling of returns.

Efficiency

Customers appreciated the quick service and efficiency in handling their needs, with many reporting fast turnaround times for battery installations and other services.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly related to specific employees and service quality.
  • SM
    Sheila M
    Aug 1, 2025
    5.0
    I needed a battery and called a couple different times with questions. Each person who I spoke to at mentor AutoZone was helpful. Since Eastlake is closer I also tried them. I was put on hold when asking for a battery and nobody ever came back to the phone. Moral of the story go to Mentor. The manager is great there
  • KB
    Kelsie Bennett
    Jul 25, 2025
    5.0
    Brian and Adam always helps me out and makes everything so easy!!! Above and beyond every time!!!!
  • JP
    Jeff Perkins
    Jul 24, 2025
    4.0
    Weirdly, their selection wasn't as good as Walmart.
  • JE
    Joshua elliott
    Jul 15, 2025
    5.0
    Mr. Brian. Handle every single thing that I needed today and was very efficient and very polite always come to the store and I get everything that I need so I really appreciate you for helping with everything today.
  • ID
    Ice Dragon8
    Nov 10, 2020
    5.0
    Helpful service. Awesome prices and quality parts. Simple and reliable. My first stop for auto parts.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Mentor, OH?

AutoZone Auto Parts in Mentor is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.