Enterprise Rent-A-Car

4.1
330 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

245 N Court St, Medina, OH
44256, United States
(330) 722-5504
https://www.enterprise.com/en/car-rental/locations/us/oh/medina-3946.html
GoogleFacebookTwitter

About

Car Rental AgencyVan Rental
Need a rental car in Medina, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Medina location today.

Location

Enterprise Rent-A-Car
245 N Court St, Medina, OH
44256, United States

Hours

Reviews

4.1
330 reviews
5 stars
231
4 stars
23
3 stars
15
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and accommodate needs.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.

Efficiency

Customers appreciated the quick and efficient service during pick-up and drop-off, although some reported long wait times.

Management Concerns

There were complaints about management responsiveness and accountability, particularly in handling customer issues and complaints.
  • SE
    Sk9 EMT
    Nov 7, 2025
    5.0
    My car broke down on the highway on my way back home to Kentucky. Juan was able to come pick me up at the local hotel to get my rental car in the morning. He was professional and friendly. Anthony helped me secure a rental quickly and made sure it was ready to go! My Nissan was the cleanest car I have ever rented! 5 stars to the detail crew! I was impressed with how professional and helpful they were in my hour of need. Highly recommend this branch and this company!
  • BB
    Blake B
    Oct 21, 2025
    5.0
    Needed a car last minute and was easily able to transition another reservation over to this store without issue. Everyone was friendly, easy to work with, and no issues. They were helpful, patient, and accommodating. I personally would have no problem renting here again.
  • BS
    Bill Suliks
    Oct 10, 2025
    5.0
    The Medina location all the people there were friendly, cheerful, and polite. Couldn’t ask for a better group of people.
  • DC
    Dominic Cheff
    Oct 3, 2025
    5.0
    The team is always looking out for you and treating you like a # 1 customer! Thank you.
  • JW
    Joseph Walsh
    Oct 1, 2025
    5.0
    Friendly office staff, easy to get the car I needed in timely way.
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Medina, OH?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

Where is Enterprise Rent-A-Car located in Medina?

Enterprise Rent-A-Car is located at 245 N Court St, Medina, OH 44256.