AutoZone Auto Parts

4.3
440 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lafayette Rd in Medina, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Medina, OH or call us at (330) 725-5514.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
129 Lafayette Rd, Medina, OH
44256, United States

Hours

Reviews

4.3
440 reviews
5 stars
286
4 stars
85
3 stars
32
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Zach, Mike, and Blake providing exceptional service.

Product Availability

Customers noted that the store usually has the parts they need, although there were instances of incorrect or unavailable items leading to frustration.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about unprofessional behavior and poor customer service from some staff members.

Installation Services

Several customers appreciated the assistance with installations, particularly for batteries and wiper blades, which added to their positive experience.
  • MD
    Malcolm Deramus
    Dec 14, 2025
    5.0
    Cindy is ah blessing she always helps with my truck needs. Actually the whole staff is ah lifesaver
  • SC
    Sylvia Capretta
    Nov 30, 2025
    5.0
    This is my wife's account but I wanted to tell you about an experience I had this morning. My car battery was dead my daughter and I jumped it and drove it over to AutoZone in Medina. I purchased a new battery and three of the nicest young people I have ever met put it in for me in the cold. You Know Who You Are and I want to tell you thank you they are why no matter what this country is the greatest country in the world.
  • JU
    James Urbansky
    Oct 30, 2025
    5.0
    Excellent product selection and friendly customer service.
  • KW
    kisha whitby
    Oct 23, 2025
    5.0
    Excellent customer service! Today I went in for a headlight for my vehicle and was assisted by Customer Service Rep Prestley. He was very knowledgeable about the items that I needed. Presley went above and beyond and his mannerism really made my day. Thank you Prestley for such outstanding customer service you are truly awesome!
  • HS
    hayward swiger
    Oct 11, 2025
    1.0
    Very unprofessional. I was angry because the part they gave me was the wrong one. The guy that was working there threw the receipt at me & said to take the part back home if I was going to act that way.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Medina, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.

Where is AutoZone Auto Parts located in Medina?

The store is located at 129 Lafayette Rd, Medina, OH 44256, USA.