Chuck's Custom Truck and Trailer

Reviews

• HB

  Helen Brillhart

  5 days ago
  1.0
  I would do a zero star if it was an option. Called and explained I needed a 7 pin electric hook up on my Acura mdx. Explained what the dealership was going to charge, asked if they could add the transmission cooling kit. They said no in the trans kit, But that they could do the electrical hookup. I explained to him I’m hauling a 2600 #horse trailer and a 3600# camper. He proceeded to tell me on the phone that the new car’s usually automatically have that on the transmission. I said no, you have to add a kit if you’re going to pull the heavier items. Put me on the schedule. I drive an hour on my appointment day. I’m sitting there for one hour, and I go to ask a question about if they can check and make sure there’s not a cooling kit- I saw on the invoice briefly a four…. I said you put a seven pin on correct? He said no a four pin. he argues with me that that is not what I ordered. The man I talked to on the phone steps up- Says I never talked about what I was pulling or a transmission cooling kit, That I never said seven pin! Then they proceeded to try to say that my vehicle couldn’t even pull that! I said that you obviously don’t know anything about my vehicle, But I did explain all of this to you on the phone. I said then take it off. That is not what I ordered.!they do remove it then and I left. They were extremely inattentive and rude- and had no clue about Acura MDX models, And the one guy must’ve zoned out on the phone and missed 80% of our conversation. I wouldn’t trust this company to put a ball on my hitch.
• CG

  Chris Galazka

  Apr 1, 2026
  5.0
  Chuck's Custom serviced my snow plow. Chucks is very efficient and prompt. Everything was checked on my snow plow. Chuck went over all what they checked and advised of their findings. I'm very satisfied with their service. Thank you, Chuck, for having such a great effecient facility and great workers.
• DD

  Daniel Dmytriw

  Mar 28, 2026
  5.0
  Chuck’s is the real deal. They repaired the hinges on my horse trailer with clean, high-quality aluminum welds and even added grease fittings that weren’t there before! Everything turned out excellent. They also went above and beyond by taking care of a few small issues, like securing a rubber seal that had been coming loose. As a business owner myself, I really appreciate that level of attention to detail, striving to make the customer happy, and pride in their work. Best of all they had reasonable prices. I will for sure continue to go here! Recommended!
• KS

  Kurt Schaldach

  Mar 5, 2026
  5.0
  Very friendly and easy to work with. Great work from great folks.
• SG

  Shawn GoodSon

  Jan 16, 2026
  5.0
  Just wanted to say thank you for your outstanding service the other morning. I had a snowplow hydraulic hose failure in the middle of a storm yesterday morning. Went to Chuck’s 20 minutes before they are supposed to open. They unfortunately did not stock the hose I needed but were fully committed to figure out a creative solution. Within minutes Shannon and Chuck had dug up a hose and adapter fittings to put me back in service. This folks is the reason why I highly recommend doing business here. They could just as easily said we’re not open yet or we don’t have the part you need. We need more shops like Chuck’s. Thanks fellas for being there…

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