Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and poor communication.
Efficiency
Many customers experienced excessive delays for routine services, leading to frustration and dissatisfaction.
Pricing Concerns
Several customers felt that quotes for repairs were excessively high compared to other shops, leading to distrust.
Staff Competence
While some staff members received commendations for their knowledge and professionalism, others were criticized for being unhelpful or rude.
Positive Experiences
A number of customers reported positive experiences with specific employees who provided excellent service and quick turnaround.
JM
Jill Morris
2 days ago
5.0
Kaylin made scheduling easy and every time I’ve brought one of our cars in they have been respectful and honest professional business people- I feel comfortable having my car worked on here- whether it’s a battery oil change brakes tires they are wonderful- I would recommend them to everyone- in fact I have !!
DD
Donna
2 days ago
1.0
I went yesterday to see about getting air put in my tires . when I pulled up, the garage door was open and a scrunchie looking guy with a beard walked up and I asked him if I could please get some air in my tires. He's then proceeded to say go to the front office and rudely closed the garage door I walked away. I noticed this company has a lot of bad reviews having things like this working for you. I can assure you your business will not last long! I am disabled and I am a senior, and all I want was a little bit of air put in my tires I would've paid for it, but he was extremely rude if I ever needed service or anything done to my car I definitely would not come here or recommend this business. When you have hateful people like that working for you, it will only hurt your business. i'm sure the work that he does is just as rotten as his attitude
SS
Shiphrah Yisrael (SimplyShiph)
Nov 10, 2025
2.0
Took all day to do an oil change and put on two tires. I dropped my truck off at 11:30am and it wasn’t ready at 5pm despite the receptionist calling me stating that it would be ready and to come pick it up by 6pm. When I got there my truck was in the air with no tires or oil change completed. The receptionist said the mechanic had to use the bathroom…. Mind you, I just said I dropped the truck off in the morning and came back that evening after being told it would be ready. I had to come back the next day to get my truck. Wouldn’t recommend.
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Stephen Draviam
Oct 30, 2025
1.0
Worst present management. 2 girls who work there are totally incompetent.I never had problems with the previous staff who were very pleasant to work with and very accommodating.
I recently dropped my car which had a flat tire and after 2 days they say that because I didn’t have an appointment they were not sure when the technician could fix it or at least look to see what needs to be done.Whoever heard of making an appointment when you suddenly have a flat tire.
The 2 girls are only interested in social media and are requesting reviews
Unfortunately I will not go there again and if you need to experience deplorable customer service please visit this store
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IG
Irish guy44
Oct 20, 2025
1.0
Let me start by saying that I have brought several cars to this location over the last 12 years. Under the previous management, I never had any problems.
Having said that, I will not use this Mr Tire location again. The current staff are apathetic at best and even when making an appointment ahead of time any work takes an excessively long time, even for the most routine tasks. I didn’t even get the courtesy of a call to explain the delay, I had to call myself, after waiting 4 hrs, to get the news that I’d have to wait until the next day to get my car back.
When I did call, I was told the girl had to go to the back and check. I waited on the line for a full 20 minutes with no response and finally had to call back again to try and get any response or find out what was happening with my car. I was put on hold for a further 5 minutes when I called back after being left hanging originally.
I called ahead for an appointment for 2pm to drop My car off because valve stem covers were locked up. I left the car in at 1:30pm. At around 2:30pm they called to say the valve stems needed to be replaced and I said please replace them. When I called back just before 6pm I was told the car wouldn’t be ready until tomorrow sometime.
I believe 4-5 hours to change 4 valve stems is overly excessive. Particularly for a place called Mr Tire, the name would lead you to believe there would be at least some efficiency when dealing with tire issues.
When i called they said the tires were off already (6pm) but it could not be finished by 7pm and I have to wait until tomorrow to get the car. No guarantees of it being done early even. Now I will Miss more work for a routine job not done efficiently. Loss of wages on top of the expense of bringing the car in.
I wonder how they’ve managed to stay in business with such poor service and completely apathetic staff.
I don’t recommend taking your car to this service center for any reason. Delays are excessive for even simple jobs like this.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services. They specialize in tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Mr. Tire Auto Service Centers in Mayfield Hts, OH?
They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Mr. Tire Auto Service Centers located in Mayfield Heights?
It is located at 6680 Mayfield Road, Mayfield Hts, OH 44124, United States.
What are the contact details for Mr. Tire Auto Service Centers?
You can reach them by phone at +1 440-449-6290 or visit their website at https://locations.mrtire.com/oh/mayfield-heights/6680-mayfield-road.
Which tire brands does Mr. Tire Auto Service Centers specialize in?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can I find convenience stores near Mr. Tire Auto Service Centers?
Yes, nearby convenience stores include 7-Eleven, ampm, Circle K, and Mayfield And SOM Center Road, which can be useful for quick purchases or snacks while you wait.
Are there any dining options near Mr. Tire Auto Service Centers in Mayfield Heights?
Yes, nearby dining options include Blimpie, Cork-N-Bottle (a bar and pizza restaurant), Wingstop, Fox & Hound Mayfield Heights (sports bar and burger restaurant), and Panera Bread for cafes and bakeries.
What nearby automotive-related services are available around Mr. Tire Auto Service Centers?
Nearby automotive services include Take 5 Oil Change for quick oil changes, and BP gas station which also offers automotive parts and accessories.
Are there health and medical facilities near Mr. Tire Auto Service Centers?
Yes, nearby health and medical facilities include Hillcrest Cancer Center, Hillcrest Pediatrics, Cleveland Clinic - Hillcrest Hospital Emergency Department, Physician Hearing Centers, and MinuteClinic at CVS.
Where can I find beauty and spa services near Mr. Tire Auto Service Centers?
Nearby beauty and spa options include CVS Beauty, KJ Aesthetics (skin care and spas), Silk Body Boutique (hair removal and waxing), Dazzled Vanity (beauty salon and spa), and May-Som Building (beauty salon).