Mr. Tire Auto Service Centers

4.3
355 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
328 Lincoln Way East, Massillon, OH
44646, United States

Hours

Reviews

4.3
355 reviews
5 stars
271
4 stars
18
3 stars
5
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised quick and friendly service, while others reported poor workmanship and unethical practices.

Pricing Issues

Customers frequently mentioned high prices and unexpected charges, leading to dissatisfaction with perceived value.

Customer Service

Staff received praise for being friendly and accommodating, but there were also complaints about rude behavior and poor communication.

Trustworthiness

Several customers expressed concerns about trust, citing instances of misrepresentation and unnecessary upselling.

Timeliness

Many reviews highlighted long wait times for service, even with appointments, leading to frustration among customers.
  • LD
    Leahdunham2000 Dunham2000
    6 days ago
    5.0
    I had an outstanding experience at Mr. Tire. From the moment I walked in, the staff member Evan was friendly, professional, and genuinely committed to helping me. Evan took the time to explain what my car needed without any pressure or upselling, which I really appreciated. The service was quick, the prices were fair, and the team went above and beyond to make sure everything was done right. It’s rare to find a shop that combines great technical work with exceptional customer service, but Evan delivered.I left feeling confident in the work done and grateful for how smoothly the whole process went. I will definitely be returning and recommending them
  • SS
    Scott Schnabel
    6 days ago
    5.0
    Tire rotation. Prompt, courteous, and fair
  • ZP
    Zach Pence
    Nov 7, 2025
    5.0
    Had a punctured tire on my girlfriend’s car, they took it in the same day. Patched the tire the same day, in and out of the shop within 15 minutes. Quality work and quality workers!
  • TG
    Tyler Gue
    Oct 28, 2025
    5.0
    Had a a couple bad experiences with Conrad’s, had me waiting all day and never offered to replace or pay for losing my center cap. Came over to Mr.Tire and they got me a fresh set of tires and an oil change within the hour and provided great customer service. Highly recommend!
  • MS
    Matthew Smeyres
    Oct 14, 2025
    2.0
    Was looking for a trustworthy shop to start taking my vehicles to. This is not it. Paid for new tires, alignment and extra for new valve stems. After paying and going home I noticed the valve stems were not changed (which was an extra $65 charge), unless they coat them in brake dust before installation. Also never received the printout from the alignment, if they didn't do the valve stems, can I trust they even did the alignment? So after $200 in services that were never done I highly recommend finding somewhere else. But they installed and balanced the tires, so they did something right, I guess.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provide comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Mr. Tire Auto Service Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.