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Visit Diehl Kia of Massillon in Massillon, OH for a New or used Kia Model. Diehl Kia of Massillon carries the following new Kia models for purchase or can be ordered: Kia Carnival, Kia EV6, Kia Forte, Kia K5, Kia Niro, Kia Niro EV, Kia Niro Plug-In Hybrid, Kia Rio, Kia Rio 5-Door, Kia Seltos, Kia Sorento, Kia Sorento Hybrid, Kia Sorento Plug-In Hybrid, Kia Soul, Kia Sportage, Kia Sportage Hybrid, Kia Sportage Plug-In Hybrid, Kia Stinger, Kia Telluride.
Location
Hours
Reviews
4.5
1,133 reviews
5 stars
968
4 stars
31
3 stars
18
2 stars13
1 star
103
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for being friendly, knowledgeable, and non-pushy, making the car buying process enjoyable.
Customer Service
Many reviews highlighted excellent customer service, with staff going above and beyond to assist customers and ensure satisfaction.
Trade-In Concerns
Some customers expressed dissatisfaction with trade-in valuations and felt that the dealership was not transparent during negotiations.
Service Department Issues
Several reviews mentioned difficulties with the service department, including poor communication and responsiveness.
Overall Satisfaction
Despite some negative experiences, the majority of customers reported a positive overall experience and expressed willingness to return.
- EME MJan 4, 20261.0Just be careful when you go get your car serviced there, I once purchased 4 brand new All Season tires, they installed them I drove home checked the tires they were all installed inside walls out. Mind you the tires walls are all marked INSIDE and OUTSIDE I had to drive all the way back to get them uninstalled and corrected and I don’t even think they did the alignment because I didn’t get the alignment printout. 6 months later the tires were all unevenly worn out. Just make sure the job is done correctly.
- JTJames TomasicJan 4, 20265.0Fantastic experience!! Would highly recommend over any other Kia dealership in the eastern Ohio, western Pennsylvania area. Prompt, transparent and dedicated to providing quality service. Contacted online, worked the deal and completed the final transaction in person in less than in hour.
- ACAnthony ColapietroJan 1, 20265.0Easily the best car buying experience I’ve had! Went in looking at a used car and walked out with a brand new one! Hunter was a great salesman and made the experience that much easier!
- SWSue WhitmerJan 1, 20265.0Keo was so helpful and patient in explaining the different features on my new Seltos. I really appreciated it.
- JSJoshua sDec 17, 20255.0Mason Ford and Hunter Fugate were class acts. They both assisted and played a big part in why we decided to go with kia verses the other options we were considering. No pressure on us at all they were open and honest about everything more trustworthy than a lot we have delt with. Always were kind enough to answer texts (I think a few times when they were not even working) making us feel very valued going above the call of duty. One of the best experiences ever buying a car. When in the market stop and ask for these guys!
Frequently Asked Questions About Diehl Kia of Massillon
What are the operating hours of Diehl Kia of Massillon?
Diehl Kia of Massillon is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Where is Diehl Kia of Massillon located?
Diehl Kia of Massillon is located at 3750 Lincoln Way East, Massillon, OH 44646, USA.
Which Kia models are available at Diehl Kia of Massillon?
Diehl Kia of Massillon offers new and used Kia models including the Kia Carnival, EV6, Forte, K5, Niro (including EV and Plug-In Hybrid), Rio, Rio 5-Door, Seltos, Sorento (including Hybrid and Plug-In Hybrid), Soul, Sportage (including Hybrid and Plug-In Hybrid), Stinger, and Telluride.
What payment methods does Diehl Kia of Massillon accept?
Diehl Kia of Massillon accepts Discover, MasterCard, and Visa payments.
What types of services does Diehl Kia of Massillon provide?
Diehl Kia of Massillon provides auto maintenance services including air and cabin filter replacement, oil changes, auto repair, car leasing, and accessories sales.
How can I contact Diehl Kia of Massillon?
You can contact Diehl Kia of Massillon via phone at +1 330-639-2479.
Are there nearby car wash and auto detailing services close to Diehl Kia of Massillon?
Yes, customers can visit nearby car wash and auto detailing centers such as Special Fx, special fx car wash, Diehl Detail Center, Dad's Car Care Center, and Froggy's Car Wash to clean and maintain their vehicles before or after servicing at Diehl Kia.
What other car dealerships are near Diehl Kia of Massillon?
Nearby car dealerships include Waikem Kia, Brian Harris Waikem Kia, Diehl Hyundai of Massillon, Diehl Mitsubishi, Diehl Honda Service Department, Waikem Honda, and Chill Sales Guy, offering customers additional options for vehicles and services.
Can I find automotive parts and repair services near Diehl Kia of Massillon?
Yes, automotive parts and repair services are available nearby at locations such as Diehl Hyundai Service Center, Diehl Honda Parts Department, Midas, Auto Service Experts, and Katz Tires.
What local amenities are available near Diehl Kia of Massillon for family and community needs?
Near Diehl Kia, you can find family and community amenities like A Plus Childcare and Preschool, Perry Township Lions Club, Trinity United Methodist Church, and dental offices such as Steven E. Parker DDS, Family Dentistry, and Boss Family Dentistry.