Business Details
About
Hyundai DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerUsed Truck DealerCar DealerAuto Repair ShopAuto Parts Store
Welcome to Diehl Hyundai of Massillon, the premier destination for automotive excellence in Massillon. As a certified Hyundai dealer, we proudly offer an extensive range of new Hyundai models and meticulously inspected pre-owned vehicles. Our finance center is equipped to provide tailored loan and lease options with ease and transparency. Beyond sales, our skilled Hyundai technicians deliver top-tier maintenance and repairs, complemented by a comprehensive inventory of genuine parts. Experience the Diehl difference in Massillon for unparalleled vehicles and service.
Location
Hours
Reviews
4.7
924 reviews
5 stars
816
4 stars
36
3 stars10
2 stars8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the friendly, helpful, and knowledgeable staff, highlighting their patience and lack of pressure during the car buying process.
Sales Experience
Many reviews noted a smooth and enjoyable sales experience, with specific salespeople like Aaron, Matt, and Ryan receiving commendations for their exceptional service.
Communication
Several customers appreciated the dealership's clear and prompt communication throughout the buying process, which contributed to a stress-free experience.
Mixed Reviews on Service
While many customers had positive experiences, there were notable complaints regarding service issues, particularly related to vehicle repairs and follow-up.
Overall Satisfaction
Overall, the majority of customers expressed high satisfaction with their purchases and the dealership, recommending it to others despite some isolated negative experiences.
- NNNathan4 days ago5.0David Cooper We were happy to get our AWD Hyundai Tucson purchased. Looking forward to being able to get through the snow easier, the large trunk access, and my wife got her heated seats! Thanks
- TDTerri Dameron6 days ago5.0I would love to give a shout out to Mr. Aaron and all the guys and the financial lady that got me into my 2025 Santa Cruz SEL brand new only 50 miles and they make sure I knew how to work it. They knew how to set me up, answered any questions I had they didn’t lie they didn’t make fake promises. Mr. Aaron just did his hard work and make sure that we knew what was going on. They did in a timely fashion, but also they were all very respectful. Every other car dealership led me on for weeks or even days making fake promises, but Mr. Aaron and all the guys in the glass area and the nice financing Lady made it simple and easy even worked with my son who is at work and talk to the insurance people so please go by your next car from Mr. Aaron tell him the country lady Miss Terri sent you great job guys
- KKKlausDec 30, 20255.0We had a very good experience with Diehl. I worked with Luke, and he was fast, responsive, and very helpful. He even made a video of the car we were interested in since we were shopping out-of-state. Unfortunately, picking up the car on the day we came to buy it was slower than we anticipated. We spend about 1.5 hours just waiting at the dealership. That was not what we had in mind as the start of our "bringing home the new car" day. They were just too busy that day. Either way, if you are looking for a new car, give Diehl a try and if you see Luke - tell him Hi from me.
- ARAnais RiffleDec 27, 20255.0Second time there and Micko is always such a great help and very considerate of what my budget looks like but also finding a car that is comfortable for me
- SPSaajan PatelDec 13, 20255.0I recently purchased a vehicle from out of state, and I couldn't be happier with my experience at this dealership. I want to specifically highlight three outstanding individuals who made the entire process smooth and stress-free: Ryan Goodall, Matt Ramey, and Christina Long. All three were genuinely kind, professional, and attentive from start to finish. Every question I had was answered thoroughly, and any information I requested was provided promptly. If they didn't have an answer right away, they found it quickly. What truly set this dealership apart for me was the exceptional communication, especially with Ryan Goodall. His responsiveness, transparency, and willingness to go the extra mile throughout the process convinced me to choose them over several local options closer to home. If you're looking for a dealership where the team genuinely cares and makes buying a car (even from out of state) easy and enjoyable, I highly recommend working with Ryan, Matt, and Christina. Thank you for an outstanding experience!
Frequently Asked Questions About Diehl Hyundai of Massillon
What types of vehicles does Diehl Hyundai of Massillon offer?
Diehl Hyundai of Massillon offers a wide range of new Hyundai models as well as meticulously inspected pre-owned vehicles.
Where is Diehl Hyundai of Massillon located?
It is located at 3748 Lincoln Way East, Massillon, OH 44646, USA.
What are the operating hours of Diehl Hyundai of Massillon?
The dealership is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What financing options are available at Diehl Hyundai of Massillon?
The finance center provides tailored loan and lease options with ease and transparency to suit your needs.
Does Diehl Hyundai of Massillon provide vehicle maintenance and repairs?
Yes, skilled Hyundai technicians offer top-tier maintenance and repairs, along with a comprehensive inventory of genuine parts.
What payment methods are accepted at Diehl Hyundai of Massillon?
They accept payment via Discover, Mastercard, and Visa credit cards.
Are there any nearby automotive service centers I can visit along with Diehl Hyundai of Massillon?
Nearby you can find Diehl Hyundai Service Center for automotive maintenance, Diehl Detail Center for auto detailing, and Special Fx car wash for vehicle cleaning services.
What other car dealerships are near Diehl Hyundai of Massillon?
Nearby dealerships include Diehl Mitsubishi, Waikem Kia, and Brian Harris Waikem Kia, offering a variety of vehicle options.
Can I visit any nearby attractions or community centers when visiting Diehl Hyundai of Massillon?
Yes, Perry Township Lions Club and Trinity United Methodist Church are close by and may be of interest if you're exploring the area before or after your visit.
How can the nearby car wash and detailing services complement my visit to Diehl Hyundai of Massillon?
After purchasing or servicing your vehicle, you can conveniently utilize nearby services like Special Fx and special fx car wash for professional detailing and cleaning to keep your car looking its best.