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Welcome to Diehl Honda of Massillon, the premier Honda dealership in Massillon. Explore our extensive range of new Honda models and meticulously inspected pre-owned vehicles. Benefit from our expert finance center for tailored loan and lease options. Trust our certified Honda technicians for top-notch maintenance and genuine parts. Experience our dedication to excellence at every visit.
Location
Hours
Reviews
4.7
1,256 reviews
5 stars
1,123
4 stars
39
3 stars
21
2 stars11
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting specific salespeople like NaShawn, Kodiak, and Jessica for their exceptional service.
Sales Experience
Many reviews noted a smooth and efficient car buying process, with minimal pressure and a focus on customer needs.
Service Department
While some customers had positive experiences with the service team, there were significant complaints about communication issues and dissatisfaction with service quality.
Repeat Business
Numerous customers expressed loyalty to Diehl Honda, indicating they would return for future purchases and recommend the dealership to others.
- RLRick Lawson4 days ago5.0Thank you Diehl Honda and Jessica Harmon for an excellent car buying experience. I was referred by a friend And customer of Jessica‘s and I’m not disappointed. With a 4.7 out of five Rating with over 1200 reviews, it was easy to see how Diehl Honda earned those high marks. Thanks to the entire team and I look forward to doing business in the future.
- BEBridget EnoldJan 3, 20265.0Cody was great!! I called the dealership in the morning, we worked out all the details on the phone. I stopped by after work and picked up my new ride! In and out in an hour!! Amazing team at Diehl Honda!!
- CBCrystal BakerDec 30, 20255.0Honda of Massillon is my go to choice for buying a car, and I would never buy from anyone but NaShawn, he always goes the extra mile to hear what I need and to make it happen. The whole team there is phenomenal, from being greeted at the door, to purchasing, they give you a clean car, and their service team is excellent as well! You can't go wrong with Diehl Honda of Massillon!!!
- LLLoganDec 26, 20255.0My wife and I had a very good experience with Diehl sales representative Tom Baringer. We turned in our 2024 leased CRV Hybrid and signed a new 3-year lease on a 2026 CRV Hybrid. Tom made the transition with ease, we spent a minimal amount of time at the dealership and drove away in our new car. Thank you Tom.
- JPJerod PopeDec 15, 20255.0As a first time new car buyer, I have nothing but respect and appreciation for the team at Dhiel. Cody and Rodney answered any questions that I had, were accommodating to my requirements in a vehicle, and were straightforward throughout the entire process. They cared about me and my requirements, not just the sale, which I appreciate greatly. Not only did I walk out with a great deal on a 2026 Honda Civic Sport, but also a great deal of knowledge I'll be able to apply to future car shopping. This experience was very enlightening and I appreciate the time they took to value me as a customer. As long as I live in Ohio, they will have my business. Thank you Cody and Rodney!
Frequently Asked Questions About Diehl Honda of Massillon
What types of vehicles are available at Diehl Honda of Massillon?
Diehl Honda of Massillon offers a wide range of new Honda models as well as meticulously inspected pre-owned vehicles.
What are the operating hours of Diehl Honda of Massillon?
Diehl Honda of Massillon is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
What payment options does Diehl Honda of Massillon accept?
They accept Discover, Mastercard, and Visa payment options.
Where is Diehl Honda of Massillon located?
It is located at 3910 Lincoln Way East, Massillon, OH 44646, USA.
Does Diehl Honda of Massillon offer vehicle maintenance and repair services?
Yes, they have certified Honda technicians who provide maintenance, electrical services, and repairs using genuine Honda parts.
Can I lease or finance a car at Diehl Honda of Massillon?
Yes, their expert finance center offers tailored loan and lease options for customers.
How can the nearby Waikem Honda and Diehl Honda Service Department help me when visiting Diehl Honda of Massillon?
Waikem Honda offers additional used car options nearby, while the Diehl Honda Service Department provides specialized servicing and maintenance close by for your convenience.
Are there any convenient car wash options near Diehl Honda of Massillon?
Yes, Froggy's Car Wash, Dad's Car Care Center, and Special Fx Car Wash are nearby locations where you can get your vehicle cleaned before or after your visit.
What nearby facilities could I visit while waiting at Diehl Honda of Massillon?
You can visit the Perry Branch Library for a quiet environment or grab a meal at Big Ass Salads and Connections Bar And Grille, both located near the dealership.
What is the best way to learn more about Diehl Honda of Massillon's services and updates?
You can visit their website at https://www.diehlhondaofmassillon.com/ and follow their YouTube channel at https://www.youtube.com/@DiehlAutoMassillon for videos and updates.