Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lincoln Way East in Massillon, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Massillon, OH or call us at (330) 830-8883.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
418 reviews
5 stars
263
4 stars
102
3 stars
31
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Availability
Customers noted that the store had a wide selection of parts and tools, often finding exactly what they needed.
Efficiency
Several reviews highlighted the quick service, with many customers being able to resolve their issues in a timely manner.
Mixed Experiences
While most feedback was positive, there were a few reports of poor customer service, particularly regarding staff attitude.
Installation Assistance
Numerous customers appreciated the help with installing parts, indicating that staff were willing to assist beyond just selling products.
- MDMaddie Dyer4 days ago5.0Jay the store manager was amazing and so helpful. I’m a 21 year old girl who knows nothing about cars and he helped explain to me about the headlights and how they work. He even installed it for me into my car. He was so kind - there needs to be more Jay’s in the world.
- SESusan EhmerNov 13, 20255.0Great service Thanks
- TOTaylor OrvoshOct 11, 20255.0We were shopping here for items related to a Halloween display - so nothing related to automotives at all. The staff was friendly and engaged, despite our quest meeting unrelated to vehicles. They had everything we needed and helped us locate our desired items. They were even able to suggest a few additional items to help with our plans. The store itself is small, but it does have a lot of inventory packed into it. Overall a great experience and I would recommend them
- NDNorman DiveleySep 28, 20255.0I had an emergency battery situation that I went to AutoZone to resolve. Jae was the only employee working at this time. He went out to test my son’s car battery and put a new one in when that one was dead. While he was helping me, he was very professional and courteous with other customers who were awaiting his help as well. I would highly recommend Jae and AutoZone for all your auto needs. I did not expect such kind and caring service. I would highly recommend Jae and I will definitely be going back here in the future for my automotive needs.
- ADAmanda DeuleySep 22, 20255.0I had an awesome experience at AutoZone thanks to Jesmel! I came in needing help with a new car battery and wiper blades, and he went above and beyond to assist me. Not only did he help me find the right parts quickly, but he also installed the battery and wiper blades efficiently and with a great attitude. He was professional, knowledgeable, and genuinely friendly throughout the whole process. It’s rare to find customer service like that these days. Huge thanks to Jesmel—AutoZone is lucky to have him!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Massillon, OH?
AutoZone Auto Parts in Massillon, OH is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at the AutoZone Lincoln Way East store?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Which brands are available at AutoZone Auto Parts in Massillon?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Massillon, OH?
You can call them at (330) 830-8883 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Massillon?
The store is located at 2310A Lincoln Way E, Massillon, OH 44646, USA.
Which nearby stores can I visit to compare automotive parts in Massillon?
Nearby options include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts for comparing automotive parts and services.
What dining options are available near AutoZone Auto Parts?
Nearby you can find Chick-fil-A, Panda Express, Subway, Pizza Hut, McDonald's, Starbucks, and Old Carolina Barbecue Company for various dining choices.
Are there any nearby automotive service centers or truck rental services?
Yes, near the store you'll find Penske Truck Rental and Tire Choice Auto Service Centers for truck rentals and automotive repair services.
What nearby amenities could be useful during my visit to AutoZone Auto Parts?
You can access banking services at US Bank and Consumers National Bank, get laundry services at Massillon Coin Laundry, or visit Studio 136 Dance Center for activities nearby.