Advance Auto Parts

4.2
235 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1232 Lincoln Way E in Massillon offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1232 Lincoln Way E, Massillon, OH
44646, United States

Hours

Reviews

4.2
235 reviews
5 stars
132
4 stars
56
3 stars
26
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Product Availability

Many customers noted that the store generally has the parts they need in stock, although some experienced issues with specific items being out of stock.

Battery Issues

Several reviews highlighted dissatisfaction with battery quality and service, with multiple customers warning against purchasing batteries from this location.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Knowledge of Staff

Customer experiences vary regarding staff knowledge; some employees are praised for their expertise, while others are criticized for lacking product knowledge.
  • PK
    Patrick Kitchens
    4 days ago
    5.0
    Very helpful in changing out my battery in my truck. Friendly and the price was good. Nice they give a military discount.
  • RS
    Renee Smith
    Dec 14, 2025
    2.0
    I was just trying to get the part for my car and the guy barely knew what he was talking about as I told him the certain parts I need and the parts he “knew” my car took was absolutely wrong and he got frustrated that I kept telling him certain parts where wrong as I am a mechanic and he hung up on me in the middle of our conversation wouldn’t recommend this store Whipple ave seems to know there crap more and respect what part you say and not put you down for the wrong part
  • CM
    Calie Morselli
    Oct 29, 2025
    5.0
    Desiree was seriously the most helpful ever. She went above and beyond to help us when we got a puncture in our wheel. We wouldn't have been able to make it to our destination without her. Five out of five stars and I will recommend Massillon Advance Auto Parts to anyone who asks.
  • RD
    Richard Domke
    Oct 27, 2025
    5.0
    Had everything I needed
  • PP
    Pat Patterson
    Oct 13, 2025
    5.0
    They always have the parts I need

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*