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Advance Auto Parts

4.2
(238 reviews)

Business Details

1232 Lincoln Way E, Massillon, OH
44646, United States
(330) 833-5447
https://stores.advanceautoparts.com/oh/massillon/1232-lincoln-way-e

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1232 Lincoln Way E in Massillon offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1232 Lincoln Way E, Massillon, OH
44646, United States

Hours

Reviews

4.2
238 reviews
5 stars
135
4 stars
56
3 stars
26
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, although some reported inconsistent experiences.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, but there were also complaints about items being out of stock.

Battery Issues

Several reviews highlighted problems with batteries purchased from the store, including claims of poor quality and attempts to upsell unnecessary replacements.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.

Mixed Experiences

While many customers had positive interactions, there were notable instances of poor service and rude behavior from staff.
  • JG
    Jeffrey Gowins
    Feb 9, 2026
    5.0
    Super helpful, knowledgeable staff !!
  • JB
    Josh Budd
    Jan 25, 2026
    5.0
    The associate was extremely helpful and gave some great tips! Will definitely come back to this part store!
  • DH
    Daniel Hartman
    Jan 19, 2026
    5.0
    The recommended battery for my wifes car was not correct. Phillip and Catherine went above and beyond to find a battery that was an exact fit. They gladly Installed the battery They were very professional, great customer service.
  • PK
    Patrick Kitchens
    Jan 8, 2026
    5.0
    Very helpful in changing out my battery in my truck. Friendly and the price was good. Nice they give a military discount.
  • RS
    Renee Smith
    Dec 14, 2025
    2.0
    I was just trying to get the part for my car and the guy barely knew what he was talking about as I told him the certain parts I need and the parts he “knew” my car took was absolutely wrong and he got frustrated that I kept telling him certain parts where wrong as I am a mechanic and he hung up on me in the middle of our conversation wouldn’t recommend this store Whipple ave seems to know there crap more and respect what part you say and not put you down for the wrong part

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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