Muennich Car Care

Reviews

• SD

  Sydney Dunnom

  Jun 9, 2023
  1.0
  If I could give this establishment zero stars I would. I took my car here back in 2021 for repair and the owner conducted business well. I brought my car in for another A/C repair and Mike quoted me $250 in which I was prepared to pay when I arrived. Prior to arrival, Mike called and left a message asking if I could pick up my car early because he wanted to leave work early, and so I arrived. When receiving the bill the invoice showed $350 and when I questioned the price he said he estimated wrong during our conversation from the previous day (a full $100 off). Not to mention Mike is saying derogatory comments about other customers as he ends phone calls. I bought my mom with me because she usually can tell when someone is trying to get over with me being younger. When my mom asks him questions about my car he turns to her and says, “You don’t have anything to say to me because you owe us $3,000”. I instantly begin asking for proof along with the false accusations, because why would I bring in a “thief” with me and why would I be associated with one? He could not provide me proof and he then “feels bad” and voids the payment for the service because he “didn’t want a bad review”. As I walk out Mike yells, “Don’t ever come back to this establishment again”. I have never in life been accused of being a thief/ neither has my mom. I have not dealt with such unprofessionalism, racial targeting, character defamation, and discrimination before until today. Writing this enrages me. When I had my mom call back to clear up the confusion he simply hangs up in the middle of her sentence. I’d like to know with all of the information you collect from customers why haven’t you sued for the $3,000 someone owes? I liked this place and trusted them with my car. I even made the mistake of referring people I know here, but never again. I made sure I have an invoice saying paid in full/voided because I refuse to be falsely accused.
• EB

  Emily Brennan

  Aug 18, 2019
  5.0
  Just had my car worked on and he went in on a day they werent even open to make sure that my car was fixed when they said it would be! Honest people and great work!!
• KW

  Kina Woniewski

  Jun 30, 2017
  5.0
  Im from michigan. I needed my tire fixed. I found this place and they were so great! They were honnest and very helpful. If u need a fix thats where to go!

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