Business Details
About
Car Wash
Home grown and operated, Flying Ace Express Car Wash is Greater Dayton and Richmond’s premier express car wash with 15+ locations and growing. Flying Ace’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, with FREE vacuums.
Flying Ace offers three single retail wash options: Pilot ($7), Barnstormer ($12), Flying Ace ($18), and our BEST Ceramic 4 Ultra ($22).
The Wash Smart Monthly Unlimited Wash Club, starting at just $20 a month per vehicle, offers unlimited car washes at any Flying Ace or 100+ Express Wash Concepts locations across six states. Brands include Moo Moo Express, Flying Ace Express, Clean Express Auto Wash, Green Clean Express Auto Wash and Bee Clean Express Car Wash.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Flying Ace Express Car Wash - Mason
5810 Tylersville Rd., Mason, OH
45040, United States
Hours
Reviews
4.4
249 reviews
5 stars
177
4 stars
34
3 stars
16
2 stars
8
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, helpful, and accommodating.
Wash Quality
While many customers appreciated the thoroughness of the wash, there were complaints about missed spots and inconsistent cleaning results.
Facilities and Amenities
The availability of free vacuums and clean facilities received positive feedback, enhancing the overall customer experience.
Membership Issues
Several customers expressed frustration with the difficulty of canceling the unlimited wash membership and the automatic renewal policy.
Value for Money
Opinions varied on the pricing, with some customers finding it a good value for the service, while others felt it was overpriced for the quality received.
- MHMark E. HelmFeb 25, 20252.0The wash itself is fine. The point of sale system is a POS. It requires an attendant as it malfunctions frequently. This ends up being a time killer if you're stuck in line when it breaks. Or maybe it's just painful and slow so you sign up for the prepaid plan. I don't know but if it walks like a 🦆
- TSTyler SoliminiNov 18, 20241.0NO WAY TO CANCEL ULTIMATE WASH CLUB MEMBERSHIP ONLINE. do not purchase the "Unlimited Wash Club" if you want just one month, they automatically renew subscriptions and make it impossible to cancel easily! I had to email and call customer service to cancel my membership!
- SESusan EllisMay 17, 20235.0Amazing place. Took me three times to figure out where to get in there, where to turn. I was told those are coming. ( The signs) I didn't give up. Find your way in! It's fabulous... High suction vacuum, amazing car wash. It's worth your time to drive around 3x and figure it out! Gonna be there all the time now with my lil old car, my new car and all my friends will be joining as well! Highly recommend.
- SHswanand haldankarJan 11, 20235.0Nice customer service and wash is also clean
Frequently Asked Questions About Flying Ace Express Car Wash - Mason
What can I expect?
We strive to provide the industry’s best, high-quality, and eco-friendly express wash experience available! After selecting your wash at our convenient payment kiosk, one of our experienced Crew Members will help guide you into our wash tunnel. We’ll ask you to put your car in neutral, and then simply sit back and enjoy your wash. At the end of the wash tunnel, during the drying cycle, an electronic sign will notify you when it is safe to put your car into Drive to exit the wash.
Are you a touchless car wash?
Our washes use the most state-of-the-art gentle wash material called EnviroSoft. It is a brushless (but not touchless) cleaning technology that cannot scratch or damage your car. Please feel free to ask our onsite staff any questions before you wash— we are happy to further explain our wash process!
What types of vehicles do you wash?
Our vehicle clearance is 7’2”. Our conveyor tracks support a tire width of up to 13.5 inches, and we cannot accept trucks with dual wheels or vehicles over 85 inches wide. For the safety of our customers, team members, and wash equipment, we cannot wash vehicles with bike/scooter/wheelchair/utility racks. We sincerely apologize for the inconvenience.
Do you recycle water?
We are proud to offer an environmentally friendly wash that saves 100+ gallons of water per wash vs. driveway washing. As a participating member of the WaterSavers® program, our wash process uses an on-demand timing system that profiles and measures your vehicle delivering water precisely to your vehicle's surface. Our wash water is then captured and routed into our extensive reclamation system. This system treats the water removing all solids and contaminates and redelivers to the vehicle. This system allows us to safely and effectively wash your vehicle with less than 20 gallons of fresh water.
Do you take credit cards?
Yes, for our single washes we accept cash, Flying Ace gift cards, and all major credit and debit cards as forms of payment for our single washes. For our Unlimited Wash Club, we require a major credit or debit card.
Are your vacuums truly FREE?
Yes!
Do you offer interior or exterior detailing?
As an express wash, we do not offer interior or exterior detailing services. We invite you to visit our free vacuum lot to clean your vehicle’s interior and offer a wide range of car cleaning supplies (dash wipes, bug & tar remover cloths, microfiber drying towels, wheel cleaning sprays, and air fresheners, to name a few) all competitively priced.
What if I am not satisfied with my wash?
We want you to be completely satisfied with your wash experience and offer a 100% satisfaction guarantee. Please see a staff member following your wash if you are unsatisfied and we will offer a rewash immediately. If you are still unsatisfied with your rewash, we will offer a refund.
Is Flying Ace Express Car Wash a Franchise?
We are proud to be a locally owned and operated business and do not currently offer franchise opportunities.
What type of car wash experience does Flying Ace Express Car Wash offer?
Flying Ace Express Car Wash offers a high-quality, eco-friendly express wash experience with guidance from experienced crew members through a wash tunnel using gentle EnviroSoft technology.
Does Flying Ace Express Car Wash use brushes or is it touchless?
The wash uses brushless EnviroSoft material, which is gentle and cannot scratch your car, but it is not completely touchless.
What vehicle types and sizes can be washed here?
Vehicles up to 7'2" in height and 85" in width are accepted; trucks with dual wheels or those with racks are not accepted.
Is water recycled during the car wash process at Flying Ace Express Car Wash?
Yes, the facility recycles water using a reclamation system, using less than 20 gallons of fresh water per wash, saving over 100 gallons compared to driveway washing.
What payment methods are accepted?
Single washes can be paid by cash, Flying Ace gift cards, and all major credit or debit cards. The Unlimited Wash Club requires a major credit or debit card.
Are the vacuums at Flying Ace Express Car Wash free to use?
Yes, the vacuums are completely free for customers to use.
Does Flying Ace Express Car Wash offer detailing services?
No, interior or exterior detailing is not offered, but free vacuums and a variety of affordable car cleaning supplies are available on site.
What are the operating hours of Flying Ace Express Car Wash - Mason?
The car wash operates daily from 7:00 AM to 8:00 PM except Sundays when it opens at 8:00 AM. Holiday hours vary, with some days closed or open for shorter hours.
Can I visit a nearby restaurant after getting my car washed?
Yes, you can visit Culver's, a nearby American fast food restaurant, conveniently located close to the car wash for a meal or snack after your wash.
Are there financial or real estate services near Flying Ace Express Car Wash?
Yes, nearby services include Sara Stanley-Real Estate, SoldbuyNatalie, JRS Wealth Management, Edward Jones financial services, and RE/MAX Elite real estate agents, useful if you need professional advice after washing your car.
What nearby entertainment can I enjoy around Flying Ace Express Car Wash - Mason?
Kings Island amusement and water park is close by, offering a great entertainment option for families or individuals before or after your car wash visit.